Director, PDS Technology

About this role

JLL empowers you to shape a brighter way .  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Director, PDS Technology Location:  Virtual Department:  Project and Development Services (PDS)   About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! Role Purpose The Director, PDS Technology will hold a deep understanding of a range of business technologies being used within the PDS organization (in particular technologies that involve project management financial and sourcing applications integrated across multiple products and business workstreams). S/he will play a leadership role within our Americas technology team owning critical aspects of technology used across the PDS business. The role will make recommendations and/or to implement change that either rationalizes our investment in competing technologies, achieves long term scalability improves our operating compliance and reduces operational costs. S/he will be a strong business partner with JLL technologies, as the applications owner, overseeing platform support deliverables and seeking to continuously enable automation and digitization opportunities. S/he will develop strong relationships across the PDS organization to monitor, manage and influence the implementation of world class processes driven by the digitization and automation of our service delivery. The role will support implementation activities associated with platform technology including creation of standard operating procedures, data migration activities, and supporting end user training. The role will manage a range of operating functions associated with the business technologies, including sales advice & support, technology deployment, account solutions, technology training & compliance; through a combination of internal resources and/or by further developing the relationship with our shared service centre partners   What this job involves Key responsibilities include:     • Management of critical features and integrations with project management platforms supporting over 10k users globally. • Specialized focus in financial and sourcing aspects of various products including integrations to support technologies. • Drive to continually develop our technology platforms delivering applicability at local, regional and global levels. • Maps digitized processes from end to end and facilitates workshops across multiple functions to review and improve, partnering with Operational Excellence team. • Works as a key contributor within the PDS business line to identify & deliver strategic deliverables and outcomes for PDS and more broadly. • Partners with JLL technologies product and engineering teams to develop platform integrations of project management tools to finance and sourcing applications • Responsible for a technology operating platform focussing on technology sales support, technology deployment & refresh, training and compliance • Manages internal stakeholder relationship programs & feedback channels to design and deliver improvements to the technology platform/s • Manages relationships with JLL technologies, including oversight of all support deliverables and enabling automation and digitization opportunities. • undefinedThe list of technologies included under the PDS Technology Operations function will evolve but at its core shall include Ingenious.

The Candidate Experience • Experienced as a creative leader with a minimum of 10 years of experience in technology and business operations.Prior experience working across multiple business lines in a cross functional role • Prior experience in a transformational role using the ability to influence, motivate and coach diverse teams to enable workforce adaptation and bring change • Experience collaborating with and working in concert with other functions and businesses to achieve results. • Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers, including the ability to explain digital concepts, technologies to business leaders at all levels, as well as business concepts to technologists. • Leadership during the deployment of technology including automation, Artificial Intelligence and other emerging technologies • Strong penchant towards building repeatable processes and programs that exceed both internal and external customer expectations • Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously productive team environment

Skills • Leadership Skills: • A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization. • Strong cultural alignment: unwavering eth

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