Director, Operations and Strategy

About this role

Job Posting Title: Director, Operations and Strategy ---- Hiring Department: Department of Population Health ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Dell Medical School is seeking a Director, Operations and Strategy.

Purpose The Director, Operations and Strategy serves as a strategic partner to department leadership, focusing on operational practice management, budget development, financial reporting, recruitment, and staff development for a designated department within the healthcare system. The Director provides comprehensive administrative and fiscal oversight for the assigned area, ensuring fiduciary responsibility and operational excellence. This role collaborates with senior leaders to design and implement strategic initiatives such as virtual care, integrated care models, practice expansion, and service line development. The Director works closely with peers in Finance, HR, Communications, community partner organizations and clinical leadership to align resources and processes with organizational goals.

Responsibilities Strategy, Leadership, and Project Oversight • Develops and executes strategic initiatives aligned with organizational priorities.

• Collaborates with senior leadership on operational, tactical, and strategic planning.

• Evaluates department goals and implements systems for productivity and efficiency.

• Leads cross-disciplinary projects such as virtual care and integrated care models.

• Provides strategic research administration and oversight for the department’s research portfolio, supporting the lifecycle management of federal, state, and private grants and contracts. Monitors high-level financial, personnel effort alignment, and forecasting to ensure institutional and regulatory compliance; and partners with principal investigators, departmental administrators, and central research operations to streamline workflows and optimize infrastructure.

Financial Management • Contributes to and manages components of the department’s operating budget, including those that occur in community partner settings.  Primary focus on reporting and performance monitoring.

• Oversees preparation and analysis of financial reports for data-driven decisions.

• Serves as signature authority for expenditures and budget-related activities.

• Ensures compliance with fiduciary and regulatory requirements.

Operational Oversight • Designs and implements systems to improve clinical practice and administrative workflows.

• Monitors department goals, outcomes, and performance metrics.

• Identifies operational challenges and implements solutions in UT and community partner clinical practice settings.

• Maintains program sustainability and resource allocation.

Talent Management and Staff Development • Leads recruitment, hiring, training, and supervision of staff.

• Coordinates annual evaluations and recommends merit and equity adjustments.

• Provides professional development opportunities and coaching.

• Fosters a collaborative work environment.

Stakeholder Engagement and Communication • Communicates timelines, deadlines, and updates across the department.

• Collaborates with HR, Finance, and Communications to achieve objectives.

• Engages with department leaders to promote innovation and best practices.

• Represents the department in meetings and organizational initiatives.

  MARGINAL OR PERIODIC FUNCTIONS: • Supports special projects and organizational priorities as assigned. 

• Participates in committees and task forces to advance institutional goals. 

• Assists with policy development and compliance reviews. 

• Contributes to strategic growth planning for new service lines.

• Adheres to internal controls and reporting structure.

• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES Strategic Agility  • Anticipates future trends and consequences, creates competitive strategies.

• Aligns department goals with long-term organizational strategy.

• Identifies emerging opportunities for growth.

• Communicates vision clearly to stakeholders.

Financial Acumen  • Understands financial drivers and uses data for decision-making.

• Prepares accurate forecasts and budgets.

• Analyzes financial reports to guide strategy.

• Ensures compliance with fiduciary standards.

Building Effective Teams  • Creates strong morale and spirit in teams.

• Provides coaching and development opportunities.

• Encourages collaboration and accountability.

• Resolves conflicts constructively.

Decision Quality  • Makes sound decisions based on analysis and judgment.

• Balances short-term and long-term priorities.

• Uses data to support decisions.

• Seeks input from stakeholders when appropriate.

Managing Vision and Purpose  • Communicates a compelling vision and sense of purpose.

• Inspires commitment to organizational goals.

• Articulates clear expectations.

• Aligns team efforts with strategic priorities.

EDUCATION & EXPERIENCE Required Qualifications Requires a Bachelor's Degree in Business, Healthcare administration, or a related field with at least 7 year(s) of experience in higher education or healthcare administration.  • 5 years in healthcare operations, including budget management, clinical administration, and staff oversight.

• Relevant education and experience may be substituted as appropriate. 

Preferred Qualifications Master's Degree in Healthcare Administration, Business, or a related discipline with at least 10 year(s) of experience in healthcare administration with at least 7 years in strategic leadership responsibilities. • Familiarity with university systems and policies (e.g., Workday, DEFINE).

LICENSES, REGISTRATIONS OR CERTIFICATIONS REQUIRED: • None

PREFERRED: • Certified Healthcare Executive (CHE)

• Project Management Professional (PMP)

Sal

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