Director of Sales-Strategic Customer

About this role

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

About the Strategic Account Department

The Strategic Account Department to which the DSC role is attached has as main purposes:

• Lead Strategic Accounts with a potential TO of more than 100M€

• Nominate, animate, support, train a community of Global Account Managers and Key Account Managers (GAM/KAM) Operational for our top 150 Customers in relation with the market expectations

• Deploy an efficient DSOP team (Department of Sales Operations & Performance) to support GAM/KAM and Directors in all ALTEN Group to win panel selection, ensuring synergies across perimeters for business datas, and win CFTs

• Clarify processes & tools (CRM, Account Management toolkit) to drive Global Customers development performance

Key Responsibilities of the position

As a part of the S.A department, the DSC will be responsible for:

Strategic Account Management

• Defining, formalising and overseeing the roll-out of a commercial strategy for the customer he/she is in charge of (market analysis, challenges, competition, current resources, action plan, etc.)

• Creating a roadmap for strategic issues with each relevant Business Unit in partnership with the Business Unit Director(s). Managing risks of losing market position.

• Building and leading competitive analysis: strengths and weaknesses of our competitors to ensure the positioning of our offerings is as relevant as possible.

• Maintaining an up-to-date reference document setting out the vision and strategic outlook for the ALTEN Group’s business positioning with the customer over the next three years.

Customer Partnership

• Developing strategic relationships with customers C-Level and leaders – act as a lobbyist to make sure to be part of all new bids.

• Monitoring and coordination of the VIP lobbying plan via SALESFORCE

• Developing proactive measures in collaboration with the various internal stakeholders to position our full range of offerings

Business Development

• Ensuring that Alten is involved and positioned in all the client’s key tenders

• Driving revenue and growth by leveraging Alten’s comprehensive range of services, incorporating both work package and offshore approaches

Desired Location: Hartford CT, Greater Connecticut, or Boston MA

Employment Type: Full-time, Permanent

Education: Bachelors in Engineering, Business, or related field required. MBA preferred

Compensation: Base Salary: Starting at $150,000+ (commensurate with experience) Annual Performance Bonus: $80,000–$100,000 For highly qualified candidates with exceptional experience and a proven track record, we are prepared to discuss a compensation package beyond the posted range.

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience

MANDATORY FOR ALL REMOTE/HYBRID AND/OR CALIFORNIA, DISTRICT OF COLUMBIA, HAWAII, COLORADO, MARYLAND, CONNECTICUT, ILLINOIS, MINNESOTA, VERMONT, MASSACHUSETTS, NEVADA, NEW YORK, RHODE ISLAND, WASHINGTON STATE & CINCINNATI, OHIO, JERSEY CITY, NEW JERSEY, TOLEDO, OHIO BASED ROLES.

Note: Due to the nature of the work, only US Persons (citizens or permanent residents) need apply for this position. - OPTIONAL

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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