Director of Product, AI Platform - ThousandEyes

About this role

The application window is expected to close on: 09/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .

Who We Are  

Cisco  ThousandEyes  is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they  don't  own. Powered by AI and an unmatched set of cloud,  internet  and enterprise network telemetry data,  ThousandEyes  enables IT teams to proactively detect, diagnose, and remediate issues - before they  impact  end- user experiences.  

ThousandEyes  is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.  

About The Team  

Digital experiences rely on a vast ecosystem of internal infrastructure, ISPs, cloud providers, SaaS  applications  and many other external services that are critically dependent on the Internet. Our customers are reliant on an exponentially increasing set of tools to improve their digital posture and solve problems in real time. But with so many tools, the  problem solving  process is confusing and inconsistent. While the business is losing money and productivity with system downtime, teams are spending critic al man hours solving a problem while looking across a huge set of tools.  

At Cisco   Networking and  ThousandEyes , we have a unique advantage. By tapping into the broad  ecosystem and the totality of networking data at our fingertips, we can provide our  customers with  the  appropriate context  to solve their problems and drastically reduce their mean time to resolution. We  can   greatly expand   Cisco’s  revenue by  meaningfully differentiating  our  customers  digital experience when  purchasing  Cisco hardware.   

About the Role:  

Cisco  Networking  and  ThousandEyes   is seeking a dynamic Director of Product to help us evolve our AI/ML strategy and vision for the future. As a leader in  Cisco’s  biggest business unit ($34B+) , you will work to build  an  AI/ML  platform and  feature  set that   leverag es  our unique and comprehensive data set  in both the owned and unowned network .  You’ll  lead a talented team of product managers while working closely with the rest of the  Cisco Networking  product team and the broader  assurance , collaboration, and security teams to drive better customer outcomes.   

As Director of Product,  you’ll  take ownership of the overall  Cisco Networking  AI/ML strategy and roadmap, build native AI/ML functionality into the  set of Networking  product s , shape our data platform strategy, and work to make our customers' lives easier. You will  interface with  cross-functional teams to solve existing challenges in new, innovative ways, and contribute to building the product teams responsible for driving our next phase of growth.  

Responsibilities:  

• Define Product Vision & Strategy:  Shape and communicate a clear product vision for our AI-drive intelligence that aligns with  Cisco Networking’s   long-term goals.  

• Own Product Roadmap:  Create a compelling product roadmap that addresses customer needs, market trends, and emerging technologies.  

• Team Leadership:   Build, l ead ,  and mentor a team of product managers, fostering a culture of innovation, collaboration, and customer-centricity.  

• Cross-functional Collaboration:  Collaborate with engineering, design, go-to-market teams, and Cisco business units to bring products from concept to market.  

• Customer-Centric Product Development:   Engage with  customers to understand pain points and future needs, ensuring that products deliver exceptional business value.  

• AI-Driven Development:  Identify novel ways for our team to leverage and use AI/ML to help solve real customer problems and build these capabilities into the product.  

• Data Platform Development:  Help guide our platform first approach, ensuring we build a scalable, extensible, and robust data platform that empowers all teams at  Cisco Networking  to build native AI/ML capabilities into the product.  

• Interface to Cisco’s Central AI Team:  Be the face of Cisco Networking as we collaborate and build with the Central AI team.   

Minimum Qualifications:  

• 10+ years of product management experience, with a proven  track record  of leading enterprise/SaaS software products .  

• 3+ years of experience leading a high performing team in a fast-paced environment.  

• 3+ years of experience building AI/ML products  at scale  that  leverage   cutting edge  technologies (large language models, natural language processing, neural networks, etc.)  

• Bachelor’s degree in computer science or engineering or equivalent technical experience, higher level degree (MBA, MS, etc.)  a bonus  but not  required .   

• Strong understanding of networking, cloud-based services, and/or application monitoring.  

• Excellent communication and leadership skills, with the ability to influence stakeholders at all levels.  

• Demonstrated success in partnering with large enterprise teams and navigating matrixed organizations.  

• A strong sense  of ownership and accountability  

Why Cisco?  At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating wi

Similar jobs

• Director of Product, AI — Armada · Bellevue Office, Sunset Corporate Campus
• Director of Product, Growth/AI — Brex · Seattle, Washington, United States
• Director of Product, Growth/AI — Brex · San Francisco, California, United States
• Director of Product, Growth/AI — Brex · New York, New York, United States
• Director of Product Management - AI — Commerceiq · Mountain View, California, United States
• Director of Engineering, AI Platform — Asana · San Francisco
• Director, Product Management - AI Observability — Datadog · New York, New York, USA
• Director of Product Marketing, AI — Sigmacomputing · San Francisco, CA