Director of Lab Services

About this role

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours: 40

Work Shift: Days/Afternoons (United States of America)

DIRECTOR OF LAB SERVICES | Lima, OH

Primary Function/General Purpose of Position The Director of Laboratory Services oversees all daily laboratory and compliance functions of the Bon Secours Mercy Health assigned region laboratory locations and other duties assigned. The Regional Director of Laboratory, with the direction of the Executive Director Laboratory Services, Regional COO and respective Lab Medical Directors, assumes the responsibility for the development of long term strategic and operational plans for all laboratory modalities at all sites: manages human, financial, and capital resources: collaboratively works with nurse managers, physicians, other professionals and staff to implement and evaluate standards of patient care and organizational standards: controls expenses and productivity for laboratory and grows net revenue for laboratory services: communicates regional operations, information and mission objectives to all staff; ensures proper education, training, and development of staff, availability of supplies, oversees quality improvement activities; and monitors job performance and competency. Mission/Core Values:  It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with the Ministry’s Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable;  Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short- and long-range plans to meet or surpass standards consistent with the overall strategic plan.

Essential Job Functions • ​ Provides visionary leadership and strategic oversight to ensure the achievement of the BSMH mission and the living of its values by every member of the laboratory services, including exemplary patient and customer experience. Manages human, capital and supply expenses for the laboratory in a manner consistent with BSMH’s plan

• Provides planning, direction, and leadership to ensure regional outreach growth and competitiveness, effective 24-hour hospital operations; and effective outreach operations to grow net revenue for laboratory services

• Utilizes human, financial material and environmental resources consistent with stewardship values and the strategic objectives of the organization. Identifies success factors and determines strategies for achievement. Monitors and evaluates quality of care in collaboration with medical director, Executive Director, managers, Regional COO, and BSMH's quality improvement program, takes corrective action when needed.

• Develops, recommends, and administers department operating and capital expense budgets and ensures that department(s) operates within budget; identifies and implements appropriate cost-effective measures on a continuous basis.  Recommends the acquisition, use and organization of available resources to ensure the provision of efficient laboratory services.  Assumes responsibility for meeting stated financial goals. Responsible for ensuring a safe working environment that is in compliance with all safety standards and disaster plans.

• Promotes and initiates performance improvement activities. Provides reports, recommendations and action plans needed to meet goals, Joint Commission, CAP and other required standards and regulations.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification MLS Medical Lab Scientist Certification or MLT Medical Laboratory Technician Certification by a nationally recognized certification agency (preferably ASCP) (required)

Education Bachelors Degree (required) Masters, Education/Healthcare Administration or related field (preferred)

Work Experience 5+ years experience in a leadership position in a laboratory tech environment required)

Training None

Language None

Patient Population Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older)

Working Conditions Periods of high stress and fluctuating workloads may occur. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. May be exposed to human blood and other potentially infectious materials. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Other:   may occasionally be asked to work nights and/or weekends depending upon departmental priorities  

Physical Requirements

Physical Demands Frequency                                              0%                  1-33%                 34-66%                 67-100% Lifting/ Carrying (0-50 lbs.)                                             X                                                                         Lifting/ Carrying (50-100 lbs.)            X                                                                                                     Push/ Pull (0-50 lbs.)                                                        X                                                                         Push/ Pull (50-100 lbs.)

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