Director of Engineering

About this role

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

The salary range for this opportunity is $130,000 to $150,000.

What You Will Accomplish Position Summary: Responsible for maintenance of entire hotel/resort and/or property, including physical buildings, grounds, mechanical, electrical, and HVAC systems. Manages budget, capital expenditure projects, preventative maintenance and energy conservation. Builds and manages teams effectively.

Duties & Responsibilities Primary Responsibilities/Essential Functions: • Provides guidance and direction to ensure overall departmental success. Manages subordinate supervisors/lead personnel who supervise team members in the assigned Engineering areas. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Responsible for planning department goals and directing team members to achieve results. • Participates in the hiring process by interviewing potential team members and selecting those that best meet staffing needs. Participates in management training. Follows all Human Resources policies. Ensures team members receive any required training or attends mandatory meetings. • Monitors and develops team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. • Monitors and assesses service and satisfaction trends, evaluates and addresses issues and makes improvements accordingly. • Develops, implements and manages the maintenance program. Negotiates maintenance contracts for the property, including structure, grounds and all equipment. Ensures all local, state, and national codes and regulations are met to ensure safety, convenience, and satisfaction of guests and team members and to protect the assets and maintain property in excellent condition. Develops and maintains a preventative maintenance program for guest rooms and equipment. • Maintain safe environment throughout hotel/resort and/or property for all team members and guests. Acts as the safety coordinator and ensures all emergency equipment and systems are inspected, tested and certified per standards. Provides team members with information about safe use of systems and structures. • Develops, implements and directs all emergency programs. Ensures inspections are made and equipment is maintained. Conducts drills and ensures compliance with all codes and regulations. Provides team member training and maintains safety records. • Maintains property's energy conservation program. • Reviews guest comments related to maintenance and facilities and ensures problems are corrected in a timely manner. Professionally responds to guest requests promptly to ensure high levels of customer satisfaction and quality. Notifies Management and/or Security of all unusual events, circumstances, missing items, or alleged theft. • Follows all safety policies and procedures. Responds to reports of potential safety issues and proactively takes immediate action to resolve when noted. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel/resort and/or property provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel/resort and/or property's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. • Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.

Other Responsibilities/Supportive Functions: • Provides support for special Corporate projects on remodeling projects or capital expenditures. • Walks through property to visually assess the safe and efficient maintenance and operation of the physical structure of the hotel/resort and/or property, all mechanical, electrical, HVAC systems and property equipment. • Meets with property General Manager and department heads regularly to determine specific and general maintenance needs. Ensures all needs are addressed on timely basis to ensure safe and efficient use of equipment and energy and mitigate disruption to service and ensure guest satisfaction. • Ensures adequate inventory of parts, supplies, tools and materials are available to minimize unneeded down time. • Responds to emergency crisis and ensures operational support areas are covered to provide excellent customer service. • Notifies management of major system/building problems or failures and unanticipated maintenance needs.

Qualifications (relevant experience, education and training): • Vocational schooling, military training, certification and/or experience in building related trades required in one or more of the following areas: HVAC, electrical, plumbing, and carpentry. Bachelor’s degree in Engineering/Facility Management desired. • Five or more years related progressively responsible hotel or building ma

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