Director of eCommerce, Key Accounts

About this role

Job Description: Champion Petfoods is expanding! We are excited to   announce   we are looking for a   Director   of eCommerce, Key   Accounts   to join our rapidly growing company.  

Champion Petfoods is an award-winning pet food maker with a reputation of trust spanning 35+ years. Founded in a small town in Alberta, Canada, Champion – with its ORIJEN® and ACANA® brands – is a key player in the global premium pet food industry across three major geographic regions.  

We would love to hear from you if you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success as an award-winning company.  

Here's   the Scoop – Summary  

The   Director, eCommerce Key   Accounts   is responsible for   developing and executing Champion Petfoods' eCommerce growth strategy across key marketplace customers, with primary accountability for Amazon and Chewy.  

This leader owns the end-to-end performance of these channels, including revenue growth, profitability, customer relationships, retail media strategy, operational excellence, and team leadership.

Working cross-functionally with Marketing, Supply Chain, Finance, Demand Planning, and Brand teams, the Director will drive sustainable growth and strengthen Champion's position as a leader in premium pet nutrition.  

The ideal candidate combines strategic thinking, commercial acumen, and operational excellence with a proven   track record   of driving profitable growth in complex eCommerce environments.  

The Director, eCommerce Key   Accounts   works out of our   Corporate   office in Boulder (CO) , New York (NY)   or Nashville (TN) and   works   a hybrid schedule with 3 days in-person.  

What a typical day looks like:    

• Own and execute the eCommerce marketplace strategy, with a primary focus on Amazon and Chewy, driving sustainable revenue growth, market share, and profitability.  

• Develop and lead annual business plans, operating forecasts, promotional calendars, and investment strategies to achieve channel   objectives .  

• Manage strategic customer relationships and collaborate with key marketplace partners to   identify   growth opportunities and strengthen business performance.  

• Lead best-in-class execution across assortment, content, SEO, retail media, pricing, promotions, and product availability to   optimize   the customer   experience.  

• Monitor marketplace performance, industry trends, algorithm changes, and platform policies to proactively mitigate risks and capitalize on emerging opportunities.  

• Partner cross- functionally   with Marketing, Supply Chain, Finance, and Demand Planning teams to deliver operational excellence and achieve business goals.  

• Leverage data and analytics to evaluate performance,   identify   insights, and inform strategic decision-making.  

• Lead and develop a high-performing eCommerce team, fostering a culture of accountability, collaboration, and continuous improvement.  

What are we looking for?  

• 10+ years of progressive experience in eCommerce, digital commerce, or key account management, with   significant experience   leading Amazon and/or Chewy businesses.  

• Proven success managing Amazon Vendor Central and/or Seller Central, including retail negotiations, promotional planning, and retail media programs.  

• Deep understanding of   Chewy's   platform, operating model, customer experience expectations, and growth opportunities.  

• Strong P&L management experience with a demonstrated   track record   of driving profitable growth, market share gains, and revenue performance.  

• Experience developing and executing strategic business plans, forecasts, and customer growth initiatives.  

• Proven ability to lead, coach, and develop high-performing teams while influencing cross-functional stakeholders at multiple levels of the organization.  

• Highly analytical and data-driven, with the ability to translate insights into actionable strategies and business results.  

• Exceptional communication, negotiation, and relationship-building skills, with the ability to thrive in a fast-paced, growth-oriented environment.  

What can you expect from Champion?  

Safety:   a strong commitment to ensure all people are provided with a safe,   healthy   and respectful environment.  

Earnings:   Salary   range   from USD$147,000 to USD$202,000, 401k with Company, and donation matching.  

Industry Competitive Benefits:   Medical, Dental,   Vision   and Employee Assistance Programs to meet your individual or family needs.  

Continuing Education:   In House & Online Learning & Development, as well as an Education Assistance Program.  

Quality:   a dedication to   uphold   the highest standards of authenticity, nutritional integrity, and food safety, to earn the trust of Pet Lovers everywhere.  

Other Perks:   Free Bag of Premium Pet Food each month, Free Parking and more!  

What are you waiting for? Join the pack!  

Come as you are.  

We value diversity in all forms and know the power it can bring. Workplace equality   allows for   creative ideas to bloom, diverse points of   views   to be heard, and increases overall happiness. That sounds   pretty good   to us.  

Champion is an equal opportunity employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other creed, you are wanted here.  

#cpfind  

The base pay range for this position at commencement of employment is expected to be between the range listed above, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may   also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.  Eligibil

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