Director of Accounting Operations & Transformation

About this role

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

About the Role

The Director, Accounting Operations & Transformation is a senior leadership role with broad organizational mandate and executive visibility. Reporting directly to the CFO you will define and lead the strategy to scale the Accounting organization, building stronger processes, simplifying where there is unnecessary complexity, modernizing systems, and creating more effective ways of working to accelerate the month-end close.

This position partners closely with Finance, IT, and Business Operations. You will influence senior stakeholders, drive cross-functional work without direct authority, and operate with a high degree of independence. You will own initiatives from problem identification through full implementation and sustained adoption. The expectation is simple: identify what matters most, lead it, and see it through.

A defining near-term priority is leading Accounting's full readiness for an Oracle ERP upgrade. You will own the Accounting workstream end-to-end, including process design, testing, change management, and IT coordination, with full accountability for a seamless transition and a stable post go-live environment.

Beyond the Oracle upgrade, you will drive improvements to data quality, reconciliation infrastructure, and the structural issues that limit the organization's ability to scale.

What You Will Do

Set Strategy and Prioritize High-Impact Work

• Identify the highest-leverage opportunities to improve how Accounting operates and scales

• Focus the team on what matters most, not everything that could be fixed, but everything that should be

• Build and maintain a rolling transformation roadmap tied to business priorities

Own Initiatives End-to-End

• Lead projects from problem identification through implementation and long-term stabilization

• Ensure changes are fully adopted and do not revert over time, sustained improvement, not one-time fixes

• Drive structured change management: communication, training, and accountability across the organization

• Own the framework for how completed initiatives transition to business as usual, ensuring ownership is clear, changes hold, and improvements do not regress

• Establish and enforce documentation standards across the Accounting organization, ensuring processes are captured, repeatable, and not dependent on individuals

Be the Accounting Voice in Cross-Functional Work

• Represent Accounting early in business initiatives, including pricing changes, new products, contract structures, and operational redesigns

• Get ahead of business changes by translating them into clear accounting and operational requirements before they become structural problems

• Partner across Product, Sales, and Operations to prevent downstream issues such as revenue recognition errors and manual workarounds

• Ensure accounting requirements are defined upfront, not treated as an afterthought

Improve the Financial Close

• Make the close more predictable by reducing recurring issues, eliminating manual workarounds, and addressing root causes

• Improve reconciliation infrastructure, close reporting, and financial data quality to support decision-making and audit readiness

• Build a close process that runs on structure, not on people, so execution is predictable and repeatable regardless of who is in the room

Drive Process and Systems Improvements

• Improve core accounting processes across AP, AR, GL, Treasury, Inventory, Fixed Assets, and Revenue

• Partner with IT to ensure technology decisions support Accounting's operational needs and do not create downstream inefficiencies

• Reduce structural complexity and fix the issues that limit the organization's ability to scale

Lead Oracle ERP Upgrade Readiness and Execution

• Own Accounting's preparation for the Oracle upgrade, including process design, testing, and cross-functional coordination

• Serve as the primary Accounting liaison to IT and the broader project team

• Own accounting sign-off on UAT outcomes, ensuring issues are fully resolved and the organization is prepared before go-live

• Ensure the transition does not disrupt the close or day-to-day operations, no surprises

Drive Accountability Across Teams

• Clarify ownership and push work forward, especially on issues that span multiple functions

• Build consistent processes and expectations that the organization can rely on

What You Bring

Experience

• 12+ years in accounting operations, finance transformation, or a blend of public accounting and industry

• Proven record leading complex, cross-functional process and systems improvement initiatives

• Hands-on experience with ERP platforms, preferably Oracle, including upgrade or implementation work

• Background managing or improving accounting processes across close, reconciliations, and subledgers (AP, AR, GL, Treasury, Inventory, Fixed Assets, Revenue)

• Experience operating effectively in a remote or distributed environment at a senior level

Technical Knowledge

• Deep understa

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