Director North America Insurance Markets

About this role

Job Description About Acrisure:

Acrisure is a Fintech leader empowering businesses and consumers alike with unmatched financial solutions. The Company is headquartered in Grand Rapids, Michigan, and employs over 15,000 colleagues in 21 countries. It is distinguished by its dynamic culture, fast paced environment and determination to drive innovation at all levels of the business. Under the leadership of Co-founder, Chairman and CEO Greg Williams, Acrisure has grown from $38 million to more than $4 billion in revenue in just under ten years.  

Acrisure connects clients to financial solutions through the best of humans and an AI platform. Acrisure’s products include Insurance, Reinsurance, Cyber Services, Mortgage Origination and more to over 1.3 million clients around the world.

Additionally, Acrisure is committed to social issues such as children’s health and DEI in financial services. Acrisure formed Evolution Advisors, a joint venture focused on providing access to financial services to minority-owned enterprises.

Position Overview:  

The Director, US Retail Markets will report directly to the Head of North America Markets, working close the North American Head of Placement. This individual will manage all elements of carrier engagement across the retail insurance market in the United States, working with internal field teams and engaging the external carrier community to drive optimum performance, achievement of Acrisure’s placement strategies and the maximization of revenue derived from the insurance carrier community across the value chain. As Acrisure becomes an integrated business, this individual will work towards elevating Acrisure’s status with carriers to reflect its new identity. 

Key Responsibilities:   

• Development and execution of Acrisure's US retail placement and carrier strategy. 

• Contingent and supplemental plan analysis, structuring, negotiation, storing and tracking. Includes analysis of lock-in and stop-loss options. 

• Development of a system for the subsumption and analysis of carrier production reporting, developing a quantitative views of carrier performance. 

• Management and expansion of US Markets team. 

• Stewardship of regular carrier performance review sessions. 

• Regular correspondence with divisional placement teams, capturing qualitative feedback on carriers and the needs of our placement teams. 

• Development of strategies to sell Acrisure TPA and claims services to carrier community. 

• Fostering trading relationships with key carrier partners. 

• Promoting the restructuring of carrier engagement under Acrisure's new divisional structure including underwriter allocation. 

• Keeping abreast of industry / market dynamics and preparing informative documentation for Acrisure leaders. 

• Development of a carrier ranking system, measuring carriers across underwriting, claim and servicing capabilities. 

• Lead, mentor, and develop a high-performing team of professionals, ensuring alignment with the department’s objectives and the company’s overall goals 

• Assisting the promotion of non-retail segments of Acrisure’s capability set to carrier partners, including corporate advisory, legacy, reinsurance, servicing and more. 

Qualifications:  

Education and Experience  

• Bachelor’s degree in a related field, such as business administration, marketing or finance required. 

• Experience trading in the US retail and/or wholesale insurance market. 

• Experience leading and growing a team. 

• Familiarity with all forms of compensation; base commission, contingent and supplemental. 

• Proven track record of working with data to support effective reporting structures and strategy development. 

• Management of data review sessions, agenda building, documentation development and follow up. 

• Experience in utilizing technology to enhance performance and efficiency. 

• Awareness of and interest in the US reinsurance market.  

Competencies   • Understanding of negotiation processes with carrier community across compensation and all elements of trading. 

• Data and analytical skills, specifically relating to (re)insurance portfolio data and carrier compensation plans. 

• Working level understanding of all elements of the value chain, including retail, wholesale and reinsurance markets. 

• Effective relationship management, through quantitative and qualitative means. 

• Shaping of clear and effective reporting to leadership communities. 

• Presentational skills to a leadership audience. 

• Literacy in assessing carrier production reports and performance indicators. 

• Strong proficiency with excel. 

• Issue resolution across claims. 

Technology • Demonstrated administrative computing skills, including Microsoft Office (MS Project, Visio, Word, Excel, and Power Point)  

• Deeper literacy with Microsoft Excel and data analysis 

Must be able to travel to all offices, client offices and events as needed.

#LI-Hybrid #LI-JP1

Pay Details:

The base compensation range for this position is $225,000 - $300,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.   Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valha

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