Director Internal Audit Policy and Practices - Quality Assurance

About this role

As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

About the Opportunity As a key member of Nationwide’s Office of Internal Audit Leadership Team, the Director, Internal Audit will lead efforts that strengthen audit quality, performance, and continuous improvement. Reporting to the AVP, Internal Audit – Professional Practices, this role will help advance innovative, risk-focused practices that support Nationwide’s strategic priorities. Key Responsibilities • Lead the Internal Audit Quality Assurance and Improvement Program, including testing, reporting, training, issue validation, lookback reviews, and external quality assessments. • Drive audit performance and continuous improvement by applying data analytics, generative AI, business/process intelligence, audit technology, and leading practices. • Provide risk insights to support audit planning and the annual risk assessment process, including engagement with business and enterprise leaders. • Lead complex quality assurance engagements from planning through reporting, ensuring sound risk assessment, effective controls evaluation, and high-quality recommendations. • Partner with the Chief Audit Executive, Internal Audit leadership, Enterprise Risk Management, Compliance, Controllership, and other stakeholders as a trusted advisor. • Lead strategic initiatives and help the Office respond to evolving professional standards, regulatory expectations, and business risks. • Develop communication materials for senior leaders and support the growth and capability of Internal Audit associates. • Manage and coach a team of approximately 2–4 associates while fostering collaboration, innovation, agility, and high performance.

What You’ll Bring The ideal candidate will have significant experience in internal audit, risk management, or a related field; strong knowledge of audit practices, risk assessment, and quality programs; and the ability to lead complex initiatives across an enterprise. Experience in insurance or financial services and certifications such as CIA, CPA, CISA, CFE, or PMP are preferred. Success in this role requires strategic thinking, sound judgment, strong communication and relationship-building skills, and the ability to manage multiple priorities while developing people and delivering meaningful business insights.

This position will be hired on a SuccessFlex basis.  The hired associate must reside within 35 miles of the following location(s):  1 Nationwide Plaza Work schedule: 2 days in office, 3 days remote. 

This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

#LI-CA1 #nationwidefinance #internalaudit #policyandpractice

Job Description Summary To enable Nationwide to serve customers with the extraordinary care they deserve, we use sophisticated analytics to get insights from big data to provide meaningful audit results that improves business effectiveness and efficiency. No two audits are ever the same and the variety of work assignments gives us visibility and exposure throughout the enterprise. If you have the desire to learn continuously, think critically and can see the big picture, we want to know more about you!

As a Director, you'll lead professional practice activities for the Office of Internal Audit (IA), including strategy development and execution, ownership of the Audit Practice platform technology, building organizational talent, change and technology innovation, people leadership and accountability, Board and Audit Committee reporting development and delivery (if needed) and enterprise-wide committee participation. You'll be indirectly responsible for the Internal Audit budget and our continuous improvements. You’ll work closely with the Chief Audit Executive, the Internal Audit (IA) leadership team, Enterprise Risk Management, Office of Compliance, Controllership and other enterprise leaders to provide risk management insights and thought leadership help achieve Nationwide's strategic priorities, internal audit practices and compliance with regulatory standards. Job Description Key Responsibilities:     • Assist in development of short and long-term strategic direction and audit methodology for Internal Audit. 

• Owns IA’s technology to support the audit practice which includes managing external software vendor, internal Nationwide Technology relationships, IA leaders and hybrid leadership of IA AuditBoard administrators. 

• Develops, plans and execute office-wide training curriculum for data and analytics, technical auditing skills and emotional intelligence. Leads all aspects of delivery of orientation and onboarding processes for new hires, internal transfers and guest auditors. Develops recruitment strategy and operational execution in collaboration with leadership and Human Resources to include internal/external sourcing. 

• Creates agenda, oversees and facilitates the monthly leadership team and direct reports meetings which sets the strategy and management of the department. 

• Prepares Board and Audit Committee materials by including internal audit engagement results, emerging risks and trends, issues and key internal audit activities. 

• Serves as a primary point of contact for internal and external partners and leaders, various departments of insurance, Office of General Counsel, etc. for information/data requests and reviews. 

• Identifies, establishes and engages in internal and external committees to support organizational change, technology implementations and recommendations to Finance Council on capital allocation. Challenges the status quo, champions continuous improve

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