Director, Individualized Therapy Operations, US Oncology Marketing

About this role

Job Description

The U.S. Oncology business within our company is a growing and dynamic organization committed to advancing innovative therapies for patients with cancer. We have an exciting opportunity to join our dynamic commercial team as we prepare for the potential U.S. launch of an mRNA-based individualized neoantigen therapy for early-stage melanoma, being developed through an alliance partnership. This novel   product   has the potential to redefine personalized cancer treatment and requires a highly coordinated operating model to support seamless therapy delivery across a complex treatment ecosystem.  

Reporting to the Executive Director, U.S. Oncology Marketing,   Moderna Alliance , the   Director,   Individualized Therapy Operations   serves as the   U.S. commercial leader accountable for the strategy, design, and execution of the   product   end- to-end   operational   ecosystem , ensuring a seamless,   and   scalable   process   t o suppo rt this   individu alize d therap y product.    

This leader will oversee the operational strategy, capabilities, processes, and governance across the Intismeran operational ecosystem to ensure seamless coordination and integration across sample and tissue operations, logistics coordination, manufacturing demand planning, operational performance management, and customer support. The role will coordinate across our company, alliance partner, sequencing providers, distributors, and treatment sites to ensure reliable therapy delivery and treatment completion.  

As the commercial owner of the   end-to-end operational ecosystem , this individual will lead the development of the capabilities, governance, and operational infrastructure required to support launch readiness, commercial scale, and future growth. The role will also oversee the organization responsible for centralized coordination, partner management, capacity planning, analytics, and operational excellence.  

Key Responsibilities    

• Serve as the US commercial owner of the Intismeran end-to-end operational ecosystem,   accountable for designing, integrating, and optimizing the capabilities, processes, and stakeholder interactions required to support a seamless, scalable, and compliant treatment journey from order through treatment administration.  

• Define and lead the end-to-end   operational strategy and governance framework   required to support launch readiness, commercial execution, future growth, and long-term scalability, including governance, operating cadence, escalation pathways, and performance standards.  

• Own the Intismeran orchestration ecosystem , including operational workflows, digital orchestration capabilities, sample and tissue operations, logistics coordination, customer support capabilities, and treatment journey process integration.  

• Lead cross-functional alignment across internal and external stakeholders , including Manufacturing, Supply Chain, Precision Medicine, IT, Market Access, Patient Support Programs, Treatment Site Strategy, alliance stakeholders, sequencing providers, distributors, and treatment sites to ensure reliable therapy delivery and treatment completion.  

• Provide strategic leadership and oversight   of   the Treatment Site Operations Coordinator (TSOC) capability , ensuring the centralized coordination model, workflows, governance, and   performance standards effectively support seamless treatment journey execution across treatment sites, manufacturing, logistics, and internal partners.  

• Establish and oversee operational performance management , including enterprise KPIs, service level objectives, dashboards,   operational demand planning , capacity planning, risk management, and executive reporting to drive data-based decision making and operational excellence.  

• Lead operational governance and control tower activities,   proactively identifying and resolving operational barriers, exceptions, and capacity constraints while driving initiatives that improve efficiency, customer experience, and treatment completion.  

• Build and evolve future-state capabilities required to support individualized therapies ,   including scalable operational capabilities, advanced analytics, orchestration technologies, process innovation, and operational readiness for future growth.  

• Lead the Intismeran   Individualized Therapy   Operations organization , including oversight of treatment journey   strategy , centralized coordination capabilities,   manufacturing demand planning,   partner management, and operational excellence, while   building   the organizational capabilities required to support future scale and growth.  

Education:  

• Bachelor's degree or equivalent (BA/BS)  

• MBA or equivalent preferred  

Required Experience and Skills:  

• Minimum of 8   years of experience in biotechnology, pharmaceuticals, healthcare, or related industries, including leadership experience in   complex therapy   operations   or operational strategy roles .  

• Demonstrated success designing and leading complex operating models that require coordination across multiple internal functions and external partners to deliver seamless customer and patient experiences.  

• Proven ability to lead cross-functional initiatives and influence senior stakeholders across   various stakeholders including   commercial, manufacturing, supply chain, market access,   IT,   and external partner organizations.  

• Experience building and scaling operational capabilities, including governance structures, operating procedures, customer support models, orchestration platforms, analytics, and performance management systems.  

• Strong strategic thinking and problem-solving capabilities, with a demonstrated ability to navigate ambiguity, resolve complex operational challenges, and translate strategy into execution.  

• Experience establishing and managing KPIs, dashboards, capacity planning processes, and operational performance metrics to drive business de

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