Director, Graduate Medical Education Technical Assistance Center

About this role

Heartland Whole Health Institute is a non-profit that addresses physical, mental, emotional, and social well-being by working with health systems, employers, and communities to redesign health care delivery.

Job Description: Job Title: Director, Graduate Medical Education Technical Assistance Center Reports to: Associate Vice President, Workforce Transformation  FLSA Classification: Exempt Location: Bentonville, Arkansas (On-site) Date Reviewed : 7/26/2026

Who We Are Heartland Whole Health Institute (HWHI) is dedicated to transforming health care – beginning in our home of Northwest Arkansas and scaling to disrupt the national health crisis. We advocate, educate, and guide the implementation of an innovative system, rooted in whole health and the realignment of financial incentives. Our team members are collaborative, analytical, mission-driven, and working together to change the status quo.

The Institute’s 85,000-square-foot facility is located on the Crystal Bridges Campus for Art and Wellness, which includes Crystal Bridges Museum of American Art and Alice L. Walton School of Medicine.

About The Position The Director, Graduate Medical Education (GME) Technical Assistance Center provides strategic, operational, and technical leadership to advance a coordinated, statewide strategy to expand, strengthen, and sustain physician training capacity across Arkansas. This role leads the GME Technical Assistance Center (TAC), a free statewide resource designed to support hospitals, health systems, academic institutions, and communities in developing and expanding residency and fellowship programs aligned with workforce needs.

The Director serves as the operational and technical lead for GME strategy execution, translating statewide workforce priorities into actionable programs, partnerships, and scalable technical assistance models. The Director is accountable for the implementation, performance, and day-to-day leadership of GME initiatives while integrating policy, financing, data infrastructure, and stakeholder engagement to increase the number, distribution, and retention of physicians statewide. The Director also contributes to broader workforce transformation initiatives to ensure graduate medical education remains integrated into Arkansas' long-term statewide workforce strategy.

Success in this role requires balancing strategic leadership with hands-on execution while translating statewide workforce priorities into actionable programs, partnerships, and technical assistance models. Success also requires building collaborative relationships across diverse stakeholders, navigating complex healthcare and policy environments, and integrating policy, financing, data, and stakeholder engagement to advance sustainable graduate medical education initiatives that strengthen Arkansas' physician workforce.

Essential Duties and Responsibilities Graduate Medical Education Leadership • Inform the design and lead the execution of a coordinated, statewide Graduate Medical Education (GME) expansion strategy aligned with Arkansas workforce priorities. • Translate policy, funding, and workforce goals into executable program strategies and implementation plans. • Identify gaps in GME capacity, specialty distribution, and geographic access. • Support alignment with state funding initiatives, grant programs, and emerging policy opportunities. • Serve as a key advisor and subject matter expert to internal leadership and external partners. • Position the Institute as a trusted, neutral convener and advisor for GME growth statewide. • Lead and refine operations of the GME Technical Assistance Center, including service offerings, intake processes, and delivery models. • Provide end-to-end technical assistance across the GME lifecycle, including feasibility assessment and readiness evaluation, program design and accreditation preparation, financial modeling and sustainability planning, and expansion and rural track development. • Coordinate access to subject matter experts and national partners. • Design scalable tools, templates, and guidance resources for new and expanding programs.

Program Development and Performance • Support partners in launching new GME programs and expanding existing programs. • Provide guidance on Accreditation Council for Graduate Medical Education (ACGME) accreditation, governance, faculty models, and curriculum design. • Facilitate mock site visits, readiness reviews, and program planning processes. • Support development of rural training tracks and community-based programs. • Assist partners in aligning program design with workforce needs and long-term sustainability. • Support the development of a comprehensive, statewide GME data infrastructure. • Provide feedback on the development of dashboards and reporting systems to track residency and fellowship positions and capacity, geographic distribution of programs and trainees, and specialty trends and workforce gaps. • Analyze GME financing streams (Medicare, Medicaid, institutional, grant funding). • Translate complex data into actionable insights for policymakers and system leaders. • Standardize data definitions and reporting across stakeholders.

Partnerships and External Engagement • Convene health systems, academic institutions, state agencies, and community partners. • Facilitate peer learning collaboratives and statewide convenings. • Build relationships with rural hospitals and communities exploring GME development. • Promote alignment across medical schools, sponsoring institutions, and workforce stakeholders. • Represent the Institute in national GME and workforce forums to advance organizational priorities and strategic partnerships. • Support identification and communication of GME expansion funding opportunities for partner pursuit and provide technical expertise for sustainable grant applications. • Contribute technical expertise to policy development and implementation strategies. • Prepare reports, briefs, and mat

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