Director Global Patient Solutions Strategy & Value

About this role

We're building a connected, end-to-end  Enterprise AI  engine - uniting data foundations, AI technology, process reinvention, and business-facing AI to accelerate results across the whole value chain.  Success depends on being exceptional connectors :  you'll  actively  leverage  existing capabilities, celebrate and promote reuse, export breakthrough ideas across geographies and functions, and obsess over scaling impact rather than building in isolation. If you thrive in high-collaboration environments where your role is to turn complex, cross-functional problems into reusable, enterprise-wide capabilities - and where the measure of success is adoption and scale, not just innovation - you'll have the platform (and sponsorship) to make it real.   

About Global Patient Solutions  

Within Global Patient Solutions, you will translate deep patient insight,   behavioral   science, digital health, and AI-enabled technologies into evidence-based patient solutions that improve the   patient’s   experience and deliver measurable impact across Oncology and Biopharmaceutical indications.  

As part of AstraZeneca’s connected Enterprise AI ecosystem, you will help evolve and scale our global patient engagement strategy, including   complex patient solutions and   Connect360, by integrating real-world data, patient-reported outcomes,   behavioral   signals, digital patient monitoring insights, and longitudinal engagement patterns to design timely,   personalized   and clinically relevant interventions at scale.  

This role will play a critical part in defining where we focus, how we design and   prioritize   patient solutions interventions, how we measure success through clear KPIs, and how we   demonstrate   value for patients,   markets   and the enterprise.  

Ultimately, you   will help build a global, multi-indication, continuous-learning patient engagement engine that elevates patient experience, improves confidence and resilience, supports adherence and persistence, and sets a new benchmark for compassionate, data-driven patient care worldwide.  

What you will do:    

• Build and manage the Global   Patient Solutions v alue   case   roadmap, with clear   prioritization   of high-impact patient solution opportunities.  

• Design evidence-based patient interventions that   leverage   behavioral   science, patient insights, digital   engagement   and AI-enabled   personalization .  

• Develop patient experience value cases that define expected patient impact, market value,   KPIs   and measurement approaches.  

• Shape the future of AI-enabled patient engagement, digital patient   monitoring   and sustainable   patient-support   models.  

• Translate   behavioral   data, patient-reported outcomes, real-world evidence, monitoring   signals   and engagement insights into actionable strategic recommendations.  

• Ensure patient solutions generate measurable impact and create a consistent approach to tracking,   proving   and communicating value.  

• Establish how innovation becomes a scalable, repeatable enterprise capability rather than isolated pilots.  

Key Responsibilities    

1.Global Strategy & Value    

Develop   global   patient experience and value frameworks that quantify the impact of patient support interventions on patients, healthcare   systems   and business outcomes.  

Establish   prioritization   frameworks that guide investment decisions and focus resources on the highest-value patient challenges.  

Identify   emerging trends, unmet needs and innovation opportunities that can strengthen patient support ecosystems.  

2. Patient Experience Innovation, Intervention Design & AI-Enabled Solutions  

Translate patient insights,   behavioral   data, patient-reported outcomes,   monitoring   signals   and real-world evidence into targeted patient support strategies.  

Design interventions that improve education, confidence, treatment initiation, adherence, persistence, symptom management, care   navigation   and patient empowerment.  

Develop robust value cases linking patient needs, intervention designs, expected outcomes, KPIs and evidence generation plans.  

Identify   where AI, digital   health   and patient monitoring capabilities can enhance patient engagement,   personalization   and support effectiveness.  

Shape AI-powered patient engagement models, next-best-action   capabilities   and predictive patient support approaches.  

Partner with Medical, Commercial, Data Science and market teams to advance digital patient monitoring and proactive support solutions.  

Ensure all AI-enabled patient solutions are designed responsibly, compliantly and with a clear focus on patient benefit,   usability   and measurable outcomes.  

3. Global Scaling, Partnerships & Impact Demonstration  

Partner with Commercial, Medical, Digital Health, Patient Services, Data Science,   Brand   and market teams to accelerate deployment and adoption of patient solutions globally.  

Support cross-market alignment and capability reuse to enable efficient scaling and consistent implementation of best practices.  

Define KPIs and performance metrics to track intervention effectiveness, patient outcomes, engagement,   adherence   and overall program impact.  

Minimum   Requirements  

• Degree in Life Sciences, Biomedical Sciences,   Behavioral   Science, or a related   H ealth   S cientific field.  

• 5+ years’ experience working with Biopharmaceutical and/or Oncology indications.  

• Strong background in patient experience, patient engagement, patient   digital health   solutions, patient support program or intervention design.  

• Experience designing patient interventions that measurably improve experience, engagement, confidence, adherence,   persistence   or care quality.  

• Experience applying   behavioral   science, intervention   design   or health- behavior   modelling to improve patient engagement and outcomes.  

• Hands-on experience with digital health, omnichannel enga

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