Director, Enterprise Strategic Response

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Communications & Corporate/External Affairs

Job Sub Function: External Communications

Job Category: People Leader

All Job Posting Locations: New Brunswick, New Jersey, United States of America

Job Description: We are searching for the best talent to join our team as the Director, Enterprise Strategic Response​ in our New Brunswick, NJ office location.

The Director, Enterprise Strategic Response will report to the Senior Director, CEO Communications and Enterprise Strategic Response, and focus on enhancing and protecting the Company’s reputation through issues management and policy communications, with primary responsibility in the U.S.

The Director will serve as the point person for issues management, collaborating with the media relations, government affairs, and law departments; sectors; external advisors and other communication leaders across Johnson & Johnson. In addition, this position will focus on advancing Johnson & Johnson’s policy priorities through external communications. The Director will develop plans and coordinate actions to ensure the Company’s positions are clearly understood by the media and other stakeholders.

The position requires extensive experience in communicating to the media and stakeholders related to issues, familiarity with the U.S. legal system, and strong understanding of the policy landscape. The role will partner with and will provide guidance to communicators in the businesses on how to communicate and manage issues responsibly and appropriately.

Key Responsibilities: • Lead, oversee and set strategy for J&J’s positioning and messaging to defend the Company reputation in the U.S.

• Act as a trusted partner to the Global Legal Organization and Senior Executives on sensitive Company matters

• Collaborate across multi-functional teams to proactively advance Government Affairs & Policy priorities and partner closely with the Senior Director of Government Affairs Global Strategy, Operations, and Communications

• Prepare external communications strategies in response to issues, as well as policy and government inquiries

• Mange the development and production of a variety of communications materials, including statements, talking points, press releases and digital content Provide tactical leadership in response to issues-related media coverage of the Company

• Demonstrate an ability to lead action internally without direct authority

• Build trusted relationships and collaborate across diverse, multi-functional teams to successfully drive objectives

• Define the best media relations analytics and optimal reporting methods for tracking coverage and interpreting results to better inform strategies 

• Lead a team of high-performing communications professionals and manage third-party agency relationships

• Have a strong commitment and track record of talent identification, development and advancement

Requirements: • 10 – 12 years of issues, litigation, and/or policy communications experience, reflecting a strong record of success and accomplishment, with a large corporation, well-respected advisory firm, or government agency

• Proven record of excellence in counseling and advising senior management and business leaders on complex business issues

• Demonstrated ability to delegate, prioritize, and focus the organization on the most critical issues/projects

• Strategic, self-directed problem solver with strong analytical skills, sound judgment and the ability to handle sensitive information with discretion

• Excellent interpersonal skills, executive presence, and adversarial strength as needed, with the ability to project and inspire confidence

• Strong writer and critical thinking, with the ability to develop appropriate messaging and statements to ensure fair and accurate representations of our views in the media’s coverage

• Teammate who thrives in a collaborative and fast-paced environment

• Effective coach and people leader with the ability to mentor team members, develop skills and manage work across available resources

• High accountability for the quality and impact of work

• Flexible availability to meet deadlines in a dynamic and unpredictable news environment

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource

Required Skills:     Preferred Skills: Brand Reputation Management, Communications Measurement, Content Crea

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