Director EHR Applications - Ambulatory

About this role

Job Details Responsible for the strategic leadership and oversight of the design, development, implementation, and lifecycle management of enterprise EHR and related clinical applications. Ensures alignment of application strategy with organizational goals to optimize clinical workflows, enhance provider experience, and improve patient outcomes across the health system. Partners with senior clinical and operational leaders to define requirements, prioritize initiatives, and drive adoption of technology solutions that support regulatory compliance and industry best practices. Provides governance for application configuration, optimization, and integration, ensuring scalability and interoperability. Leads teams in planning, testing, deployment, and continuous improvement of applications, while managing vendor relationships, budgets, and performance metrics. Champions innovation and operational efficiency through technology, fostering collaboration and accountability across multidisciplinary teams.

Job Description

Summary Responsible for the strategic leadership and oversight of the design, development, implementation, and lifecycle management of enterprise EHR and related clinical applications. Ensures alignment of application strategy with organizational goals to optimize clinical workflows, enhance provider experience, and improve patient outcomes across the health system. Partners with senior clinical and operational leaders to define requirements, prioritize initiatives, and drive adoption of technology solutions that support regulatory compliance and industry best practices. Provides governance for application configuration, optimization, and integration, ensuring scalability and interoperability. Leads teams in planning, testing, deployment, and continuous improvement of applications, while managing vendor relationships, budgets, and performance metrics. Champions innovation and operational efficiency through technology, fostering collaboration and accountability across multidisciplinary teams.

Job Duties • Manages and assures adherence to the Guiding Principles of the Epic EMR implementation

• Leads and assists in developing project business cases and requests for proposals/information (RFP/RFI)

• Leads efforts to define requirements, deliverables, objectives, resources, and project schedules

• Ensures appropriate processes are identified and followed, specifically scope management, change management, communications, and risk management.

• Demonstrates leadership by identifying and mitigating tasks, conflict, and communication

• Escalates issues and risks to executive leadership, to ensure proper awareness and efficient resolution, to sustain the project implementation timeline.

• Effectively manages the Epic and related projects to successful completion in a matrix project management organization serving critical healthcare operations

• Ensures all outcomes and deliverables meet organizational goals, objectives and quality standards.

• Functions as an advocate, Change Agent and serves as a positive role model for encouraging others to embrace operational changes and transformation associated with the Epic EMR and other application technology projects

• Responsible for the growth and development of staff at various levels, including managers

Minimum Qualifications • High School Diploma/GED • 7 years Implementation and support experience and

• Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience and

• Medium to Large-scale implementation/upgrades and

• Project resource and budget management • Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience

• Program/Large Project Management

• Implementation/Upgrade Facilitation

• Integrated Systems Architecture Planning, Development and Implementation

• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)

• Team Leadership

• Coaching and Mentoring

• Triaging On-call/DR/BC

• Strong oral and written communication skills

Preferred Qualifications • Bachelor’s Degree Computer Science or Healthcare or

• Master’s Degree Computer Science or Healthcare • 10 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience and

• Implementation and support experience • EPIC Certification - Epic Systems or

• PMP - Project Management Professional - Project Management Institute

Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift Workday Day (United States of America)

Worker Sub Type Regular

Employee Entity Thomas Jefferson University Primary Location Address 1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jeffers

Similar jobs

• Director EHR Applications - Patient Experience - Community Engagement Team — Jefferson Health · Montgomery County, PA | 515 Hamilton Street
• Director Ambulatory — Monument Health · Custer, SD USA
• Director - Ambulatory Digital Transformation — Methodist Le Bonheur Healthcare · Memphis Professional Building
• Manager Ambulatory Services — Camping World · Greenfield, WI | Delafield, WI | Kenosha, WI
• EHR Healthcare Administrator — Axle · Cincinnati, OH
• Solution Adoption Project Manager, Ambulatory — Waystar · Duluth, GA
• Clinical Systems Analyst, Senior - Ambulatory — Seattle Children's · Remote
• Ambulatory Application Analyst III — United Health Services · Remote