Director, Delivery & Release Management, Digital Product Operations

About this role

College Board – OCEP/Digital Product Location: This is a remote role, aligned to core EST hours . Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes. Role Type : This is a full-time position                                                                                               About the Team The Digital Product division is driving the evolution of College Board’s digital assessment experience, providing opportunities that shape futures and open doors. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world. 

The Digital Product Operations team exists to bring clarity, structure, and measurable outcomes to how College Board’s Digital Product organization plans, delivers, and improves. We are a small, high-performing team that owns the operational systems, practices, and cross-functional coordination that enable 15+ product teams to deliver meaningful digital assessment experiences to millions of students and educators every year. We partner closely with Product, Technology, Design, and go-to-market functions, and we hold ourselves to the same bar we help others reach: rigorous, data-informed, and always improving.

Together, we are transforming College Board’s trusted assessment platform into a next generation digital assessment experience that is secure, user-centered, and built to evolve with the future of learning and assessment.

About the Opportunity As Director, Delivery & Release Management, Digital Product Operations, you thrive in complex, multi-team environments, seeing dependencies before they become blockers and simplifying without losing fidelity. You are a change agent with the ability to lead through influence rather than authority. You're comfortable building something new in a thoughtful, incremental way rather than mandating change overnight.

In this role, you are the operational engine behind how Digital Product ships, the connective tissue between product development and go-to-market readiness. You own the systems, processes, and coordination that ensure new features and platform releases are planned with precision, tested with rigor, and launched with confidence, so the releases that reach millions of students and educators each year go out right. You build the process, then coach product, technology, and go-to-market teams through adopting it, bringing visibility, predictability, and accountability to how work moves from backlog to live. You earn trust through consistency and results, not a reporting line, with a drive to relentlessly improve the systems you own.

In this role, you will: Release Management & Launch Readiness (35%) • Act as a change agent for how Digital Product ships — convene Product, Technology, GTM teams, and leadership stakeholders to understand and align on their expectations before designing the release process; synthesize that input into a defined, documented release process that reflects the full organization’s needs and serves as the standard for how Digital Product ships

• Own and drive adoption of the release management process across all teams — coaching Product, Technology, and GTM teams through the process

• Own end-to-end release management for Digital Product — from feature intake through post-launch review — across SAT Suite, AP, CLEP, ACCUPLACER, and Bluebook platform releases

• Define and continuously improve release management standards, including how product information, release notes, and updates are communicated internally and externally

• Develop and maintain the integrated release calendar, surfacing cross-team dependencies, milestone risks, and capacity constraints to leadership

• Partner with Product, Technology, and GTM teams to ensure every release is preceded by accurate documentation, confirmed artifact delivery, and resolution of operational blockers — coordinating with Learning, Enablement & Readiness on people-side preparation

• Partner with the Director, ProdOps Intelligence & Strategy to use release and launch metrics to identify coaching opportunities and process improvement areas — continuously refining the release management process based on data and stakeholder feedback until adoption is consistent and self-sustaining

Platform User Acceptance Testing (35%) • Own and manage User Acceptance Testing (UAT) for the Digital Product platform — the cross-platform validation that confirms the platform works as expected from a real user and stakeholder perspective before every major release

• Act as a change agent for UAT practices across Digital Product — assess current UAT maturity across product teams, set clear UAT standards and goals in partnership with Product and Technology leaders, and motivate teams to develop the discipline of rigorous pre-launch validation; own the adoption of UAT processes across Digital Product, coaching teams through the process and iterating based on feedback

• Plan and execute UAT in partnership with Product Leaders, Managers, Owners, and Technology, including issue triage and final sign-off before launch

• Design and scale UAT processes that are repeatable, efficient, and appropriately rigorous as our portfolio of product releases grows

• Track and communicate UAT status, open issues, and resolution timelines to product and leadership stakeholders

• Serve as the quality gate between development and launch, ensuring releases meet user, performance, and accessibility standards before going live

• Partner with engineering, technical testing, and individual product teams to ensure UAT complements — rather than duplicates — their testing efforts, and clarify where each type of testing begins and ends

Planning Coordination & Operational Visibility (30%) • Par

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