Director, Data Management Advisor

About this role

Director, Data Management Advisor

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. 

Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TDRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. 

Our business leaders must constantly make technology decisions. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.

As a Director in Capital One’s Enterprise Data Risk Management you will apply your risk management and data expertise to the company’s Risk organization (as a part of our 2nd line of defense function).  You will partner across the enterprise to develop and support best-in-class industry data risk identification and mitigation solutions in a manner that supports innovation while appropriately managing our data.  You will provide data risk advisory services to numerous lines of business, while communicating the current state and future direction of data management risk maturity.  Your contributions will drive organizational change through effective and proactive risk identification, measurement, analysis and reporting in order to better manage the company’s risk in an open and collaborative environment.

This individual contributor, yet highly collaborative role, will work with various stakeholders to deliver value-added risk management services to our data and business partners. You will have a high level of exposure across lines of business and have the opportunity to work with senior Data and Business executives to create and implement innovative solutions to identify and mitigate potential risks to the company. A successful candidate understands risk frameworks, control environments, data management requirements and has analytical, strategic thinking, organizational and communication skills. 

Responsibilities: • Provide oversight to data AEs and stewards across the enterprise, perform gap assessments, document issues and risks, and create recommendations to ensure progress towards organizational adoption of data management principles and practices

• Provide effective challenge by identifying opportunities and influencing business stakeholders and partners to embed data management principles into controls, business processes, platforms, tools, and strategic initiatives across the organization

• Become a trusted advisor to the business partners providing insight and risk mitigation on data management

• Use data and analytical skills to conduct risk assessments and utilize data management metrics and insights to influence senior business leaders in a compelling, action-oriented manner

• Solve business problems with data risk lens, leveraging existing framework while applying creativity and AI tools

• Leverage excellent verbal and written communication skills to clearly articular data management risk and progress against mitigating risk

• Collaborate within EDRM and with our additional 2nd line partners, on areas of metadata management, data quality management, data governance, and data stewardship functions

• Oversee projects and team members in a matrixed-style environment while being an individual contributor

• Build successful relationships with line of business data officers and risk office team members to understand impact of data risks on critical business processes; establish clear responsibilities with various partner teams

An ideal candidate will possess strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills. This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. 

Basic Qualifications: • Bachelor's degree or military experience

• At least 5 years of experience in data governance 

• At least 5 years of experience in risk management

• At least 5 years of experience supporting, partnering or interacting with internal business clients

Preferred Qualifications: • Master’s Degree 

• 7+ years of experience in data governance 

• 7+ years of experience in risk management

• 7+ years of experience in project or process management

• 5+ years of financial services industry experience or regulatory environment experience

At this time, Capital one will not sponsor a new applicant for employment authoriz

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