Director, Commercial Technology Strategy and Deployment

About this role

Pay Transparency:

The pay range for this role is: $149,200.00-$254,000.00/Annual The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles.   Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles , employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles , employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.   In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.   Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email AskHR@Haemonetics.com .

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details The Director of Commercial Technology Strategy and Deployment serves as the critical bridge between the commercial business and the technology teams that support it. This leader sits at the intersection of sales strategy and platform execution — fluent in the language of both revenue operations and enterprise technology, and trusted by both sides to translate needs, drive alignment, and deliver solutions that move the business forward. This role leads the strategy for the commercial technology ecosystem across the organization — Salesforce CRM, BI & Analytics, and supporting tools — with a mandate to build a scalable, well-governed foundation that enables sales teams to operate at their best.

Key Responsibilities: Business Process Optimization • Assess existing commercial processes across operating units to identify gaps, redundancies, and opportunities for standardization

• Establish new or improved workflows that can be effectively operationalized within Salesforce and downstream reporting environments

• Ensure that platform capabilities are matched to how the business actually works — and that the business is equipped to take full advantage of what the platform can do

• Partner with commercial stakeholders to document, validate, and continuously improve the processes that underpin pipeline management, account planning, forecasting, and performance tracking

• Serve as the process authority that grounds technology decisions in operational reality rather than technical preference

Platform Ownership & Strategy • Own the commercial technology roadmap for Salesforce(CRM), Tableau(BI & Analytics), and the broader commercial tool stack across all operating units

• Define business requirements and functional priorities that IT translates into platform design, configuration, and development

• Balance near-term business needs with long-term platform scalability, ensuring foundational decisions support future growth

• Evaluate and rationalize the tool portfolio, eliminating redundancy and ensuring each investment is tied to measurable business outcomes

• Manage vendor relationships with accountability for value delivered, not just contract compliance

Salesforce CRM • Own the functional vision for Salesforce as the system of record for all commercial activity — defining how the platform should reflect the business goals around driving growth, creating consistency and scalability in operational processes and improving how performance is tracked

• Translate commercial requirements into clear, actionable specifications that IT and platform teams execute against

• Champion the sales rep and sales leader experience — ensuring the platform reduces friction, surfaces relevant information, and supports the full commercial motion to drive market visibility, sales growth and service penetration.

• Own broader commercial data quality as critical business assets, partnering with IT to enforce governance standards that protect data reliability and drive informed decision-making

• Enhance sales experience through meaningful integrations of tools across the commercial technology stack, creating a more seamless sales process, optimizing utilization of resources available to the sales team, and improving sales effectiveness in the field.

Data Integrity & Governance • Own the strategy and execution of commercial data governance, ensuring that core datasets — particularly installed base, account, contact, party relationship and pipeline data — are accurate, complete, and trusted across the organization

• Establish and enforce data standards, definitions, and governance processes that ensure consistency of commercial data across Salesforce, ERP systems, and downstream reporting environments

• Partner with Sales, Service, Finance, and IT to define clear ownership and accountability for data quality, including stewardship models, validation rules, and ongoing monitoring mechanisms

• Drive continuous improvement of data accuracy to support critical business outcomes, including account plan

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