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Director, Accounting
Blackduck
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About this role
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Job Title: Director, Accounting Operations
Reports to (Direct Title): VP, Accounting / Controllership
Department: Finance
Position Summary
The Director, Accounting Operations leads and strengthens the company's accounting operations platform across Order-to-Cash and Procure-to-Pay. Reporting to the VP, Accounting / Controllership, this hands-on leader builds a scalable operating model across Order Management, Billing, Collections, Accounts Payable, and Procurement support.
This role brings structure, process discipline, controls, and practical systems thinking to global finance operations. The Director establishes clear ownership, metrics, operating routines, escalation paths, cross-functional partnerships, and scalable use of systems and automation while preserving strong manager ownership within each operating area (critical cash, billing, collections, procurement, and AP workflows).
Essential Functions/Responsibilities
• Lead the Accounting Operations function across Order-to-Cash and Procure-to-Pay in close partnership with team leaders across Order Management, Billing, Collections, Accounts Payable, and Procurement support.
• Establish operating rhythms, ownership expectations, escalation protocols, practical service levels, metrics, documented controls, and clear accountability across Accounting Operations.
• Develop managers and team members by setting clear priorities, improving execution discipline, building backup coverage, strengthening documentation, and supporting direct manager-to-partner relationships.
• Strengthen cross-functional partnerships with the VP Controller, Statutory Controllership, Revenue, Treasury, Tax, FP&A, Legal, HR, Enterprise Applications, RevOps, Sales, Deal Desk, and external providers.
• Oversee operational execution and escalation support across customer order processing, billing readiness, invoice accuracy, collections routines, credit and collection issues, and accounts receivable follow-up.
• Partner with the Sr. Manager, Order Management to support escalation, prioritization, operating discipline, and cross-functional alignment while preserving the manager's direct business relationships.
• Evaluate and improve billing and collections structure, resourcing, metrics, and workflows to strengthen accountability, cycle quality, predictability, and cash outcomes.
• Improve contract-to-order-to-billing handoffs with Revenue Accounting, RevOps, Deal Desk, Sales, Legal, and Enterprise Applications; reduce rework and address recurring operational friction.
• Own operational cash-flow inputs from billing, collections, and accounts receivable activity and connect those inputs to Treasury and FP&A cash-flow forecasting.
• Provide day-to-day leadership and support for Procurement and Accounts Payable, ensuring vendor onboarding, purchase intake, approvals, AP processing, reporting, and issue resolution operate with clear controls and practical business responsiveness.
• Partner with the Procurement Manager to build global procurement support capacity, including vendor onboarding discipline, purchase approval routines, reporting, compliance expectations, spend visibility, and operational cash-management support.
• Support the rollout, optimization, and governance of procurement workflow tools, including Zip or comparable platforms, as workflow and control infrastructure for global purchasing activity.
• Coordinate with Legal, Tax, Treasury, HR, business requestors, and external vendors to ensure procurement and AP workflows are accurate, documented, timely, policy-aligned, and connected to cash-flow planning where relevant.
• Create and maintain control structures across Accounting Operations, including approvals, reconciliations, evidence retention, segregation of duties, and documented escalation paths.
• Partner with Finance and business functions to implement organizational controls that support audit readiness, process consistency, and reliable transaction execution.
• Support consolidated and statutory audits and control evidence requests in partnership with Statutory Controllership, Reporting & Compliance, Revenue, Tax, and external auditors.
• Identify control gaps, operational risks, aging issues, and process dependencies, and drive practical remediation plans with accountable owners and timelines.
• Identify and prioritize system enhancements across Salesforce, NetSuite, Zip, reporting tools, and AI-enabled workflows to improve efficiency, visibility, accuracy, cash forecasting inputs, and controls.
• Partner with Enterprise Applications and business process owners to improve data flows, handoffs, reporting, dashboards, and recurring operational routines.
• Develop metrics and reporting for billing timeliness, collection activity, AR risk, AP processing, procurement intake, spend visibility, open issues, escalations, and control completion.
• Champion practical automation and AI adoption in finance operations while maintaining appropriate governance, review, and evidence standards.
• Drive predictable, well-measured Billing, Collections, Accounts Payable, Procurement support, and Order Management operations with clear ownership and escalation paths.
• Other tasks and activities as assigned.
Required Education/Experience & Skills
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 10+ years of progressive exper
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