Dir Pharmacy Operations

About this role

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary of Position Responsibility:        

Coordinates the professional and operational activities of the department, assuring high quality, accurate, efficient and complete pharmacy services.  Identifies, evaluates and implements specific pharmacy services which should be provided to patients, including operational process improvement, redesign and project management. Assures that pharmacy practices are compliant with all applicable legal, regulatory, and accrediting agencies.   

Essential Job Functions:

Leadership Competencies:

Personal Leadership • Acts with integrity

• Builds trusting relationships

• Approachable; seeks to be helpful

• Leads from strengths and strives to improve weaknesses

• Thinks strategically and communicates with others frequently

• Leads with flexibility and adaptability

• Models and holds self accountable for Lurie Children’s values and core competencies (service, innovation, and teamwork)

• Leads with courage and confidence

• Seeks to continuously learn and improve by soliciting and acting on feedback

• Takes initiative to build knowledge by leveraging resources and asking questions

Organizational Awareness and Alignment • Shares subject matter expertise

• Frequent and clear communication in all directions to ensure alignment

• Identifies and collaborates with stakeholders to achieve results; drives to operational excellence

• Is a good financial steward

• Is an advocate for self and team members

• Understands and models the Lurie Children’s culture by living the service principles and values

• Thinks strategically and shares knowledge; sets and communicates ​while cascading Lurie Children’s strategic goals

• Understands organizational structure and navigates successfully

• Builds and leverages relationships with stakeholders inside Lurie Children’s and beyond own team.

Leading Through Change • Leads change confidently and with competence by owning the message and “walking the talk”

• Is strategic and helps others by communicating often, including providing rationale and vision for changes

• Asks questions and shares assumptions to support and lead others through

• Is a self-directed learner; gathers knowledge about healthcare climate and cascades to others

• Communicates and facilitates each initiative to adapt to a rapidly changing healthcare climate

• Continuously evaluates and improves upon the change to speed up decision making and ensure the optimal solution is reached

Influencing and Leading Others • Provides clarity by defining roles, responsibilities, and priorities

• Holds self and others accountable

• Helps team members grow and develop by finding opportunities and giving frequent feedback

• Identifies gaps in team’s skills

• Shares or develops tools and resources to fill gaps

• Leads with compassion and authenticity

• Increases span of influence with stakeholders beyond direct reports

• Actively listens and seeks to understand

• Breaks down complex problems and helps to set goals and expectations

• Engages and empowers others; has a mindset of developing others for their own growth and the organization’s success

• Champion of Lurie Children’s mission and strategic goals by modeling the service principles

• Proactively addresses performance issues and conflict

Area Specific Job Accountabilities: • Coordinates the operational activities of the department. Assures high quality, accurate, efficient and complete pharmacy services.

• Evaluates current pharmacy services and workflows, identifies, develops, and implements ways to improve productivity and efficiency.

• Works with the Senior Director and Clinical Director to advance clinical pharmacy practice.

• Oversee recruitment, training and scheduling to ensure adequate staffing to perform daily Pharmacy functions. Continually evaluate FTE needs according to workload /productivity and assist the Senior Director with determining FTE needs during each budget cycle.

• Coordinates formal training and competency development for all Pharmacy Staff. May delegate responsibility as appropriate.

• Assure the availability of necessary resources for the safe and efficient operation of the pharmacy.

• Oversee the performance of all aspects of the quality improvement and quality control program of the department; and evaluates the Department’s benchmarking and productivity efforts.

• Evaluates medication use patterns and identifies opportunities for optimizing the economic utilization of medications.

• Assesses drug shortages with the Clinical Director and Pharmacy Purchasing Agent(s). Formulates alternative plans for shortages with clinical impact and coordinates operational tasks needed to manage drug shortages.

• Assures that hospital/department policies and procedures are properly administered; reviews and identifies the need for new policies and procedures; develops new policies and procedures.

• Assures that pharmacy practices are compliant with all applicable legal, regulatory, and accrediting agencies. Remains updated on regulatory requirements, including but not limited to The Joint Commission, Centers for Medicaid and Medicare Services (CMS), United States Pharmacopeia (USP) 795, 797, 800, IL State Board of Pharmacy, and Drug Enforcement Agency (DEA).

• Oversees all controlled substance activities and assures compliance with state and federal laws.

• Conduct annual performance appraisals for direct reports.

Similar jobs

• Manager Pharmacy Operations — Boys Town · Omaha, NE
• Director of Pharmacy Operations — Purposemed · Remote
• Supervisor, Pharmacy Operations — Seattle Children's · Seattle, WA
• Pharmacy Operations Lead — The Cigna Group · DE, Newark, 2051 Old Coochs Bridge Rd
• Chief of Pharmacy — MultiCare · Tacoma, Washington
• Plan Operations Pharmacist — Smithrx · Remote
• Operational Excellence Manager (Pharmacy Operations) — Blinkhealth · New York, NY; Pittsburgh, PA
• Pharmacy Operations Specialist (PharmD) — Foundationhealthcareers · Remote