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Digital Specialist Trauma

Johnson & Johnson

Remote · West Chester, PA, US$94k – $152k

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About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales

Job Sub Function: Inside Sales -- MedTech (No Commission)

Job Category: Professional

All Job Posting Locations: Remote (US), West Chester, Pennsylvania, United States of America

Job Description: We are searching for the best talent for a Digital Specialist to join our Digital Trauma Sales organization. The position is a field-based sales position.   Candidates need to have reasonable access to a major airport due to travel needs of the role.

Purpose: We are looking for you if you are: A learner with growth mindset, focused on the activities that will lead to success, even if, challenging and at first. Resilient and perseverant. Self-reflect on failure as an opportunity to learn and improve performance. Commit with discipline to training, practice and improvement. Willingly give and receive candid feedback. Possess a creative and curious mind, and are a digital native or proficient at digital technologies and use cases.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at  https://www.jnj.com/.   

As a Digital Specialist Trauma, you will be a subject matter expert within the Trauma based digital technologies platform, in support of the execution of commercial launch plans, and initially driving adoption of the Vector platform and others as needed. This role is responsible for maintaining a validated customer sales pipeline, meeting quarterly area sales forecast goals, execution of installations through education of internal and external customers, and increasing awareness across their assigned area.

You will be responsible for: • Coordinate with the trauma sales organization to assess leads and prospecting • Drive clinical demonstrations, clinical advocacy efforts and demonstrate the value proposition and vision of the technology • Lead site installation and early case support with our sales consultant team  • Work with Trauma Digital Sales Management to grow area pipeline, monitor placement utilization, and meet enabling technologies forecast goals.  • Demonstrate strong understanding of clinical & capital selling pathways with digital products • Align digital business plans to support area strategic goals. • Partner with Commercial Education, Professional Education and Area Sales Leadership to deliver timely and impactful education programs. • Lead targeted regional based tissue labs, product demonstrations, industry meeting interactions and associated surgeon engagements. • Deliver hospital-based onboarding programs and in-services for surgical team (surgeon, PA, O.R. tech, radiology tech, etc.)  • Support field service organization in execution of our service and repair protocol. • Influence area budgets and ensure strategic use of funding. • Influence internal and external stakeholders, using data to drive decisions  • Identify area needs, risks and strategies that lead to successful customer experience and ultimate proliferation of the platform.

Qualifications / Requirements: • Bachelor’s degree in Sales, Life Sciences, Business, Engineering, or related fields required.  • Proven track record of minimum of 3 years of success selling/commercializing digital technologies, capital equipment and/or software solutions in healthcare B2B relationships. • Experience providing customer service to HCPs, driving adoption of new technologies and building trust-based relationships. • Working knowledge of medical device/implant industry, minimum of 3 years of medical sales experience is required (orthopedics, endoscopic, navigation, or robotic capital equipment systems preferred). • Experience launching new products through commercialization required. • Awareness of adult learning principles and educational enablers in driving procedural confidence and utilization. • Ability to operate in a clinical, technical, and professional sales environment.  • Excellent verbal, written and presentation skills are required • Must be a self-starter able to work independently, well organized, self-motivated, energetic, and resourceful  • Willing and able to relocate now and/or in the future as business needs evolve. • A valid Driver’s License as well as willingness to undergo hospital credentialling are required as part of the job. • Proficiency utilizing the MS Office is required.  • This position may require up to 75% domestic travel, with the likelihood of weekend work and possibility of overnight stays away from home.  • Majority of time will be spent in surgeon office and hospital setting and includes coverage of cases in operating room (OR).

Remote work options may be considered on a case-by-case basis and if approved by the Company.      

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