Data Management, Manager

About this role

Career Category Sales & Marketing Operations Job Description Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Data Management, Manager

As a member of Global data strategy team, the Manager Data Management, Commercial Patient Data reports into the Director, Patient Data Management. This position will manage Amgen’s Marketing data clean room patient data assets (e.g., data generated from Marketing/Media Data, Third party data sets, etc.) This includes executing solutions to compliantly connect patient data assets that will serve as the foundation for driving consumer journey analytics that inform enhanced patient and HCP experiences. This position is responsible for executing the cross-functional processes, SOPs (Standard Operating Procedure), and governance to ensure secure and appropriate access to these sensitive data sets. This individual will partner with Marketing, Decision Sciences, DTI, and other Commercial teams and multiple external vendors to support the patient data aggregation, marketing/media/third-party data integration, and ongoing operations 

Responsibilities

• Oversee data governance by collaborating with cross functional teams, conduct data exploration and analysis, lead the implementation, management, and operation of technology and infrastructure; and perform data validation.

• Work closely with business partners and other stakeholders to facilitate use case submissions, as well as coordinate the review and approval process.

• Work collaboratively with cross-functional teams to enforce data governance for connected data assets through effective data access management, business approval processes, and routine reviews.

• Assess data needs with vendors to support the onboarding of connected data sets for new or approved use cases.

• Collaborate with Martech vendors on implementing and maintaining end-to-end data curation processes for both new and existing data sources.

• Coordinate with vendors for tokenization and bridging, linking first- and third-party patient data assets to enable comprehensive longitudinal analytics across patient marketing journeys—including digital and syndicated datasets.

• Manage data operations, SOPs overseeing daily and weekly data refresh and aggregation activities supported by this role.

• Address and resolve data-related inquiries from cross-functional stakeholders.

• Detect data issues across various sources, implement quality checks, and monitor data integrity.

• Ensure patient-level data assets are processed and managed in compliance with privacy and regulatory requirements.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The data professional we seek is collaborative with these qualifications.

Basic Qualifications-

• Doctorate degree OR

• Master’s degree and 2 years of data management, patient or media marketing data experience OR

• Bachelor’s degree and 4 years of data management, patient or media marketing data experience OR

• Associate’s degree and 8 years of data management, patient or media marketing data experience OR

• High school diploma / GED and 10 years of data management, patient or media marketing data experience

Preferred Qualifications: • Experience working patient level datasets including Digital/Media data sources, Patient Support Programs, Syndicated Sales & Claims data sources, etc. 

• Experience with data, analytics, and technology solutions (GCM, Cloud platforms, SQL, Databricks, Tableau, SAS, Python, R, etc.)

• Ability to effectively translate business stakeholder requirements to IT partners to ensure high quality, timely, integrated data assets

• Deliver prioritized data deliverables through agile execution and continuous improvement

• Demonstrated self-starter, ability to work under limited supervision

• Strong interpersonal skills, active listening, and relationship management skills

• Strong vendor management skills

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life an

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