Data Center Engineer

About this role

Job Description: Building trusted markets   —   powered   by our   people  

At   Cboe   Global   Markets,   we   inspire   our people   to   solve   complex   challenges   together because   what   we   do matters.   We   provide   the financial   infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.  

We’re   building   meaningful   ways   to   support   professional   and   personal   development   while   strengthening   the   trust   we’ve   earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity,   we encourage our people   to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide   employees   a safe space to network, share ideas and create opportunities.  

Sound   like   the   place   for   you?   Join   us!  

Role   Overview  

We   are   hiring   a   Datacenter   Engineer   to   support   the   mission   critical   infrastructure   that   powers   our   markets,   market   data   services and member connectivity responsible from all aspects of   Cboe’s   datacenter physical footprint. This is a hands-on role   responsible for installing, maintaining, and troubleshooting all datacenter hardware, cabling, and supporting infrastructure across our colocation facilities.  

This role is ideal for someone who is detail oriented, organized, comfortable in datacenter settings, and eager to grow within a highly   reliable,   mission   critical   environment   and   experienced   performing   largescale   MAC   (Moves,   Adds,   Changes)   activities.   You will collaborate regularly with Engineering, Operations, and NOC teams.  

Please   note:   Candidate   selected   for this role   must   be   willing   to work   on   site   at   our   Secaucus,   New   Jersey   Data   Center. Shift   Requirements  

This   role   will   require   you   to   be   available   for   the   following   late   shift   schedule,   which   is   subject   to   change.  

This is a rotating 2 nd   shift position, Monday through Saturday. The role follows a 4-day, 10-hour workday, with shifts scheduled between Monday and Saturday. Standard 2 nd   shift hours are 3:00 PM - 1:00 AM. Additionally, this position includes Saturday as a normal workday with a day shift assignment on Saturdays, starting at 7:00 AM depending upon   if   you work the front or back end of the weekly shift.  

US   Holiday   coverage   may   be   required.  

Please   note:   The   role   may   be   eligible   for   a   shift   differential   of   10%   depending   on   the   shift   worked.  

In   this   role, you   will   be responsible   for:  

• Install   and   maintain   servers,   network   devices,   storage   systems,   and   associated   cabling   and   cross   connectivity  

• Perform   structured   cabling   (copper,   MMF,   SMF),   including   testing,   routing,   labeling,   and   documentation  

• Execute   daily   MAC   tasks   including   equipment   installs,   moves,   and   rack/cable   upgrades  

• Be   our   hands   and   eyes   in   the   data   center   and   report   any   environmental   issues   (power,   cooling,   temperatures)   and   escalate to management and the provider  

• Work   with   Engineering   and   NOC   teams   to   troubleshoot   hardware,   application   and   connectivity   issues   directly   and   via   Jira   tickets  

• Generate   and   maintain   equipment   inventories,   rack   elevations,   cable   maps,   and   documentation   standards  

• Respond   to   datacenter   incidents   including   hardware   failures   and   cabling   issues  

• Support   new   equipment   rollouts   and   datacenter   expansion   projects  

• Assist   with   vendor   coordination,   shipping/receiving,   RMAs,   and   onsite   service   activities  

• Support   the   ongoing   development   and   improvement   of   our   global   datacenter   operations   standards  

• Participate   in   on-call   coverage   and   shift   rotations  

• Research   new   Data   Center   infrastructure   equipment   advancements   and   recommend   changes   as   needed   to   management  

• Demonstrated   ability   to   deliver   high-quality,   consistent,   reliable   work   and   a   strong   sense   of   ownership   in   supporting   critical   operations  

The   ideal   candidate   will   have:  

• 5+   years’   experience   in   datacenter   support   including:  

• Racking,   removing,   cabling   and   troubleshooting   server,   storage,   and   network   equipment   in   colocation   environment  

• MAC   work   which   includes   installing/moving   equipment   and   cabling   on   a   large-scale   basis  

• The   candidate   will   need   to   be   proficient   in   cable   plant   design   and   troubleshooting   (Copper/MMF/SMF)   as   well   as   proficient in the industry standard testing tools  

• Basic   working   knowledge   of   HVAC,   power,   fire,   building   security   systems   operations,   and   safety  

• Working   knowledge   of   telecommunications   technologies,   systems,   and   circuits  

• Ability   to   lift   up   to   75   lbs   and   work   inside   datacenter   environments   for   extended   periods  

• Ability   to   work   independently   and   manage   multiple   tasks   and   projects  

• Ability   to   work   well   in   a   dynamic   team-oriented   environment  

• Excellent   written   and   verbal   communication   skills   with   a   strong   attention   to   detail  

• Ability   to   multitask   and   manage   multiple   projects  

• Team   player,   desiring   to   be   part   of   a   high-performance   team   with   dynamic   responsibilities  

• Perform   other   duties   as

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