Damage Prevention Manager - Miami, FL

About this role

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Damage Prevention Manager  to be responsible for the performance of their team and for the goals of their assigned territory.

***Please note that this role will be responsible for managing a regional team. Our ideal candidate will be located in the Miami, FL metro area .

Please Note: At Zayo, we’re always looking for great talent. This is an evergreen job posting intended to build a pipeline of qualified candidates for current and future opportunities. There may not be an immediate opening for this position at the time you apply. We encourage you to submit your application if you’re interested in being considered for similar opportunities as they become available. Applications may be reviewed on an ongoing basis, and our recruiting team may contact candidates whose experience aligns with current or anticipated hiring needs.

Responsibilities • Hire, develop, and retain a high performing team of Damage Prevention Technicians.

• Document interactions, site information and utilities in organizational software.

• Assign and balance workload across team.

• Identify and foster the growth of talent on the team.

• Communicate with clients, engineers and management to resolve and prevent outages.

• Manage locating to ensure all locates are accurate, completely located, and performed on time according to state laws.

• Develop and manage relationships with construction contractors known to be working on projects in each market raising their awareness of the location of our cable plant and make certain they are using best practices to avoid strike damage s. This includes private company projects as well as civil infrastructure projects such as road widening, water, sewer, gas, tree trimming etc.

• Work closely with Zayo market OSP personnel to understand the status of inflight relocations they are working on and other activities that could represent risk to the cable plant as well as strike damage documentation.

• Work closely with damage strike cost recovery personnel OSP and Finance to ensure maximum recovery from 3rd party construction parties and locating vendor.

• Work closely with tools development personnel and other State Damage Prevention Manager to recommend feature enhancements and develop preventive/predictive best practices.

• Provide training and development of Damage Prevention Technician to maximize their effectiveness in use of tools, OSP inspection skills, strike damage documentation and other required duties.

• Identify, develop, and drive improvements to processes and procedures utilizing root cause analysis.

• Interview and identify candidates for the Damage Prevention team.

• Daily review of the Damage Prevention Technician hand-off report to ensure that dispatches, tasks, and maintenance projects are consistently completed on time.

• Administer performance reviews.

• The Manager is required to be on call and/or work various shifts (such as weekends and/or evenings.)

• Travel as needed.

• Work outdoors in various environments, weather conditions, temperatures, exposed to local flora and fauna.

• Other duties as assigned.

Qualifications • Must live within 30 minutes of the Miami, FL metro area.

• Minimum of five (5) years of experience in utility locating and field construction tasks.

• Minimum of one (1) year of experience leading a team either formally or informally.

• Previous experience in site development, underground installations, utility locating, fiber optic cable builds are required.

• High school diploma or equivalent required.

• Bachelors degree in engineering or construction or similar field or equivalent work experience required.

• Telecom training, required. OSHA or other Safety Certifications required.

Estimated base salary range: $59,800 - $92,000 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness • Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric iden

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