Customer Solution Architect

About this role

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.     Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. 

Job Description

Position Summary

The automotive industry is rapidly evolving toward Software-Defined Vehicles (SDV), centralized compute architectures, AI-enabled experiences, and software-driven business models. Bose Automotive is building xxx, a software, IP, and platform business designed to scale Bose technologies across the broader automotive ecosystem.

We are seeking a highly strategic and technically capable Customer Solution Architect (CSA) to help define, shape, and scale the next generation of Bose software and platform solutions.

The Customer Solution Architect serves as the primary technical authority responsible for translating customer needs, market opportunities, and emerging platform requirements into scalable software, IP, and platform architectures. The CSA acts as the technical bridge between customers, Business Development, Product Management, Engineering, and strategic ecosystem partners.

Unlike traditional automotive architecture roles focused primarily on customer-specific RFQs and program delivery, the xx CSA focuses on scalable solution architectures, platform reuse, ecosystem integration, proof-of-concept activities, and future architecture adoption across multiple OEMs and technology partners.

This role combines deep technical expertise with strong customer engagement skills and will play a critical role in establishing Bose as a leading software and technology partner in the Software-Defined Vehicle ecosystem.

Role Purpose

The Customer Solution Architect is responsible for: • Defining scalable customer solution architectures. • Translating market needs into reusable platform capabilities. • Influencing customer architecture decisions • Supporting strategic customer pursuits and proof-of-concept activities. • Enabling adoption of Bose software, IP, and platform technologies. • Driving platform reuse and scalable deployment models across OEMs, Tier-1s, and ecosystem partners.

The CSA is a trusted technical advisor to: • Customers • Business Development • Product Management • Engineering • Strategic Partners

Mission Statement

Enable scalable growth of Bose software, IP, and platform technologies by creating customer-winning solution architectures that align market needs, product strategy, and engineering capabilities. Serve as the technical bridge between customers, ecosystem partners, Product Management, Engineering, and Business Development to ensure solutions are technically feasible, commercially compelling, and scalable across multiple customers and vehicle platforms.

Key Responsibilities

Customer Solution Architecture • Define customer-facing software, platform, and system architectures. • Translate customer requirements into scalable and reusable Bose solutions. • Create solution concepts that align customer needs with Bose technology capabilities. • Develop technical solution strategies supporting customer pursuits and ecosystem opportunities. • Identify architectural tradeoffs and recommend optimal deployment approaches.

Technical Customer Engagement • Serve as the primary technical advisor during strategic customer engagements. • Support Business Development in: • customer workshops • architecture reviews • proof-of-concept discussions • executive technical engagements

• Engage directly with: • OEM software organizations • vehicle architecture teams • advanced engineering organizations • platform and SDV teams

• Influence customer technology roadmaps and future architecture decisions.

Platform & Integration Strategy • Define how Bose technologies integrate into: • centralized compute architectures • zonal architectures • infotainment platforms • AI-enabled vehicle architectures • third-party systems

• Develop reference architectures and integration frameworks. • Ensure solutions maximize reuse across customers and vehicle programs. • Identify opportunities to simplify deployment and reduce customer integration effort.

Proof-of-Concept & Innovation Leadership • Define technical scope and success criteria for proof-of-concept activities. • Support concept vehicles, pilot programs, and demonstration platforms. • Evaluate emerging technologies and identify opportunities for innovation. • Collaborate with Engineering and Product teams to validate new concepts and technology approaches.

Ecosystem & Strategic Partnerships • Work closely with strategic technology partners including: • semiconductor suppliers • cloud providers • middleware vendors • AI platform providers • Tier-1 suppliers

• Support partnership evaluations and ecosystem integration activities. • Define technical collaboration models that enable scalable growth.

Platform Reuse & Scalability • Identify reusable platform capabilities and software building blocks. • Help shape future Bose software and platform strategies. • Ensure customer solutions contribute to long-term platform scalability. • Support definition of APIs, SDKs, integration frameworks, and deployment models.

Deliverables

The CSA is expected to create and maintain: • Customer solution architectures • Platform deployment models • Reference architectures • Integration frameworks • Technical business cases • Proof-of-concept definitions • Technical solution strategies • Platform scalability assessments • Architecture decision records • Technical risk assessments

Qualifications

Education • Bachelor’s degree required, preferably in: • Computer Scienc

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