Customer Service Support

About this role

Job Summary The Customer Service Representative supports the customer service functions of a wide variety of administrative tasks including answering phones, processing vendor and customer transactions, organizing and maintaining information, and providing general office support

Principle Duties and Responsibilities • Answering phones • Process customer invoices • Coordinate customer orders with outside vendors • Issuing and maintaining sales and purchase orders in our ERP system • Maintain relationships with outside vendors • Support the customer service team as well as the sales team • Perform routine data entry

Qualifications • Minimum of a high school diploma • Minimum 1 to 3 years of experience in customer service or administration • Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook) • Working knowledge of various office equipment (computer, scanner, etc.)

  Benefits currently offered to our employees:   • Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges  

• Other supplemental benefits

The Company is an Equal Opportunity Employer.

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