Customer Service Representative

About this role

Washington Ave Animal Hospital Philadelphia, PA.

Job description: Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you! What We’re Looking For: Veterinary Med Experience : A solid background in vet med is required. Weekend Availability : Must be able to work 50% of Saturdays. Flexible Scheduling : Shifts start as early as 7:00 AM, so reliability and punctuality are essential. Call Center Experience : Previous experience managing high call volumes is a plus. Growth-Oriented: We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position. What You’ll Do: Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction. Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor. Handle multiple level platforms for medication refills and appointment requests. Collaborate with our medical and technical staff to support seamless communication and care. What We Offer: A supportive team environment committed to professional development. Opportunities to advance within our practice. Competitive compensation and benefits. If you’re passionate about client care, thrive in a fast-paced environment, and are eager to grow within the veterinary field, we want to hear from you! Apply today to join our team and be a part of providing exceptional service to pets and their families. Pay Range : $17.00-$21.00 based on experience Job Types : Full-time  

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team: • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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