Customer Service and Logistics Intern

About this role

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.

Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 202 6   by   Yello &   WayUp   and one of the Best Companies for New Graduates by Forbes .   

Function Job   Description  

Customer Service & Logistics (CS&L)   is where   you’ll   integrate our end-to-end demand-driven supply chain. Working “from farm to shelf,”   you’ll   connect plants with customers to deliver best-in-class service in the most efficient way. Your goal will be to have the right products, at the right time, and with the right quantity and quality on the shelf .   

Primary Responsibilities of a   Customer Service & Logistics Intern   are:    

• Product Supply   - Product Supply interns work at field sites as Site Logistics Planners. This position serves as the   point   person for inventory coordination for all product categories in each Distribution Center.    

• Customer Service - Our Customer Service interns take on the real-life role of   a Customer   Service Coordinator. Most interns are assigned to either a deduction, credit, or order management role. Deduction interns, in partnership with Sales, will effectively   be managing   the day-to- day of   customer deductions. Credit co-ops   determine   account’s   financial strength and credit worthiness by analyzing financial statements. Finally, Order Management interns will be assigned a specific wholesale/ retail account.   These interns will process and manage the life of orders   on a daily basis .    

• Logistics Operations   – Interns will gain a specific understanding of the Transportation and Distribution networks within Mondelēz International, including the flow of product movements from origin to destination. Interns will have exposure to the Load Control Center, Private   Fleet   and the Transportation Expense and Audit Control group.    

• Branch Operations -Support day-to-day operations in our Direct Store Delivery branches including order/route management, inventory & warehouse management, linking with internal and external stakeholders to support customers/operations and leading project work to achieve safety, service, and cost goals.  

Requirements and Preferred Qualifications  

• Pursuing a   Bachelor’s Degree   in: Supply Chain, Supply Chain Management, Operations , Business Administration .  

• Currently pursuing an undergraduate degree with a preferred expected graduation date between December   202 7   and May   202 9 .  

• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status .  

  The ideal candidate displays some of the following characteristics:      

• Strong leadership potential and student leadership experience.  

• Excellent communication skills and resilience.  

• Adaptable, with interpersonal savvy and engaged in diverse extracurricular activities.  

• Demonstrating a growth mindset, agility, integrity, and a vision for the future.  

• Strong cognitive abilities, willingness to learn, and data pattern recognition.  

• Driven, curious, and ready to make a positive impact.  

Why choose M ondelez International?  

Ever wondered how your   favorite snacks get made?   Don’t   miss the chance to find out!   Check out some of the   perks   of being   a MDLZ   Intern:  

• Subsidized, fully furnished housing for the Summer (For those who qualify)  

• Roundtrip travel covered at the beginning and end of the internship  

• Given value added projects that are presented to Leadership  

• Intern programming, including events and activities throughout the summer  

• Full-Time conversion opportunities upon graduation  

Compensation  

• The expected compensation weekly pay   ranges   for interns is $900 - $1,150   based on   your expected   graduation   date .   

• Compensation rates for Summer Interns   is   pre-determined and non-negotiable.   

Business Unit Summary  

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we   produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing, and distribution locations throughout the U.S. to ensure our iconic brands—including   Oreo   and   Chips Ahoy!   cookies,   Ritz ,   Wheat Thins   and   Triscuit   crackers,   Clif   bars   and   Swedish Fish   and   Sour Patch   Kids   confectionery products —are close at hand for our consumers across the country.      

  Mondelēz Global LLC is an Equal   Opportunity/Affirmative   Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to   participate   in the job application process may contact 847-943-5460 for   assistance .  

Salary and Benefits:

The base salary ranges for this position are shown

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