Cross-functional Technical Program Manager

About this role

ABOUT REFRAME SYSTEMS

Reframe Systems builds climate-friendly housing at scale. We design and manufacture modular, all-electric homes in our microfactory and deliver them to sites across the country. Our projects span design, engineering, factory production, and field installation — and every one of them depends on someone holding the full picture across all five of those functions simultaneously.

We are a small team moving fast. We build things that matter. If you want a role where you can see the direct connection between your work and housing on the ground, this is it.

THE ROLE

This is a cross-functional program management role. You are Reframe's risk management and decision-forcing layer across all active construction projects.

You maintain the single source of truth on where every project stands across Design, Permitting, Engineering, Factory Production, Field Operations, Software, and Procurement. Your job is to make sure the right people have the right information at the right time — and that risks surface weeks before they become expensive surprises.

This role reports to the Head of Systems Design and Engineering. You will own a portfolio of 5+ concurrent projects from contract through field delivery.

WHAT YOU WILL OWN

CROSS-FUNCTIONAL COORDINATION

- Interface with team leads across Design, Engineering, Factory Production, Field Operations, Software, and Procurement to understand requirements, constraints, and dependencies

- Translate those inputs into a unified, end-to-end plan with clear owners, dates, and handoff criteria

- Drive execution: track progress, surface blockers, hold teams accountable to commitments

- Serve as the primary point of contact for leadership on program health — translate complexity into clear, actionable status and risk summaries

- Maintain the cross-project schedule in Jira/BigGantt, integrating timelines across all functions

- Track factory capacity allocation against project demand; flag conflicts before they hit the critical path

RISK IDENTIFICATION AND ESCALATION

- Flag critical path risks weeks before they materialize — not after

- Track long-lead procurement items against schedule

- Identify cross-functional dependencies that no single vertical sees

- Manage project priority stack across all verticals and flag when priorities need to shift

- Triage issues raised across functions; route to the correct lead; ensure nothing is unowned

- When a project slows down, identify whether the root cause is a one-time issue or a systemic gap — and fix the system, not just the symptom

STAGE GATE AND HANDOFF GOVERNANCE

- Own the design stage gate process: define required artifacts at each gate and who must sign off

- Facilitate PRD (Product Requirements Document) development with cross-functional stakeholders

WHAT WE ARE LOOKING FOR

Must have:

- 6+ years of cross-functional program management in a hardware, manufacturing, or operations-intensive environment

- Demonstrated ability to identify and escalate schedule risks proactively — not reactively

- Comfort holding functional leads accountable without direct authority

- Strong written communication: clear, concise, action-oriented

- Experience with Jira, BigGantt, or equivalent project tracking tooling

- Comfort with AI-assisted workflows

Nice to have:

- Familiarity with modular/prefab construction, advanced manufacturing, or AEC

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