Critical Facilities Engineering Manager

About this role

JLL empowers you to shape a brighter way .  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL - Critical Facilities Engineering Manager (M1) Transform at JLL as a Critical Facilities Engineering Manager on a prominent Fortune 500 technology client account! You will work within an integrated facilities management team at our clients headquarters.

Location: Round Rock, TX 78682             Work Schedule: Onsite, M-F 7:30 AM-4:30 PM + on call expectation Travel Requirements: local travel due to splitting time between our clients Round Rock HQ and north Austin Campus Reports to: Regional Facilities Manager Estimated base salary range: $97,400 - $119,200+

What this job involves: As an Engineering Manager at JLL, you will be responsible for overseeing and managing all engineering operations for a designated client. You will lead a team of engineers, technicians, and vendors to ensure effective maintenance activities and continuous operation of all building systems, with a strong emphasis on central plant operations and critical infrastructure, including chilled water systems, chillers, cooling towers, pumps, HVAC and controls, electrical distribution, emergency power systems, UPS/PDU systems, fire/life safety, plumbing, and other critical building systems.

Your primary objective will be to maintain and optimize the reliability, performance, and efficiency of the client’s facilities while ensuring compliance with health, safety, environmental, and client engineering standards.

This role requires a strong engineering background with demonstrated central plant and critical infrastructure experience, exceptional leadership skills, and the ability to build and maintain relationships with clients and stakeholders. A successful candidate will be an assertive engineering leader who can provide technical direction, communicate effectively, understand the complexities of a cross-functional organization, and balance business needs with sound engineering and maintenance practices.

What your day-to-day will look like: • Provide strategic direction and technical guidance to the engineering team to drive operational excellence in maintaining central plant, critical infrastructure, and building systems. • Provide technical leadership and oversight of central plant operations, including system performance, equipment reliability, capacity, redundancy, preventive maintenance, troubleshooting, and response to critical equipment failures. • Ensure central plant and critical building systems are operated and maintained in accordance with established operating parameters, manufacturer recommendations, applicable standards, and client requirements. • Oversee the planning, organization, and prioritization of work orders, preventive and predictive maintenance schedules, corrective maintenance, and projects to ensure timely execution while meeting quality standards. • Accountable for all hard services and critical infrastructure KPIs/SLAs and compliance measures. • Responsible for the creation, adherence, and review of work task administration such as Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), Job Hazard Assessments (JHAs), and applicable work permits. • Provide technical leadership during equipment failures, utility interruptions, loss of redundancy, and other critical infrastructure events, including appropriate escalation and coordination of corrective actions. • Key stakeholder in the development, training, and implementation of all Business Continuity Plans (BCPs), incident management, and emergency preparedness programming. • Effectively use and manage the CMMS to document all work activities, asset maintenance records, preventive maintenance, vendor maintenance, and invoicing. • Responsible for hard services quality assurance programming, including evaluating maintenance effectiveness, recurring equipment issues, and overall system reliability. • Collaborate with vendors, contractors, OEMs, and suppliers to secure best-in-class service delivery and cost-effective technical solutions. • Conduct regular inspections and audits of central plants, mechanical and electrical spaces, critical environments, building systems, and equipment to identify potential reliability, safety, maintenance, and compliance issues. • Support root-cause analysis and corrective action planning for significant or recurring equipment failures and infrastructure issues. • Implement energy-efficient initiatives, sustainability practices, and plant optimization strategies to optimize resource utilization and reduce operating costs without compromising system reliability. • Manage the budget for engineering services, ensuring adherence to financial targets and providing accurate cost forecasts. • Support lifecycle planning and capital forecasting for central plant, mechanical, electrical, and other critical infrastructure assets. • Develop and maintain productive relationships with the client, internal stakeholders, and external partners to understand their needs and provide exceptional customer service. • Mentor and develop a high-performing engineering team, including hiring, technical training, development, and performance evaluations. • Drive the implementation of technology solutions, automation, condition monitoring, and innovation to improve operational efficiency and equipment reliability. • Ensure compliance with all EHS requirements, local health and safety regulations, applicable codes and stand

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