Crisis Center- Behavioral Health Tech (Saturdays Only- Day and Overnight)

About this role

Job Description: Job Summary: The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients.  Duties generally include, but are not limited to, providing general oversight of day to day activities and at times, redirect of clients/patients; health monitoring (vital signs), intervene/respond to crisis and communicate with established treatment team, facilitate group education/structured activities, and/or transport clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plan, monitoring and documenting client/patient behavior and providing safe, therapeutic, and /supportive environment for clients/patients.

Essential Job Functions: For Residential Facility and Withdrawal Management: • Admit, supervise, monitor, transfer, and discharge clients/patients.

• Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.

• Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.

• Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.

• Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.

• Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.

• Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.

• Properly documents client’s reported blood glucose level as indicated and maintains agency approved equipment per manufacturer’s guidelines.

• Reports medication errors and/or medication discrepancies per agency policy and procedures.

• Follows Medication Storage and Destruction Policy & Procedure.

• Screen and monitor clients/patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).

• Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

For Illinois Only in addition to other duties listed:   Serve in on-call for shift coverage.

For Residential Care Facility (RCF): • Assist clients/patients with personal care (e.g. grooming, bathing, dressing, etc.) when needed.

• Admit, supervise, monitor, transfer, and discharge clients/patients.

• Ensure monitoring of vital signs and possess knowledge to determine need for escalation to medical intervention when critical symptoms present.

• Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.

• Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.

• Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether self-administered by client/patient or staff-administered when appropriate training permits.

• Maintains accurate records of client medications and documents the self-administration of medications by clients or staff administration of medications.

• Monitors client self-administration of over the counter (OTC) medications, as well as the inventory and storage of OTC medications.

• Properly documents client’s reported blood glucose level as indicated and maintains agency approved equipment per manufacturer’s guidelines.

• Reports medication errors and/or medication discrepancies per agency policy and procedures.

• Follows Medication Storage and Destruction Policy & Procedure.

• Note: Any self-administration of medication has to be with physician orders (whether OTC or prescribed medications).

• Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

For all locations: • Encourage clients/patients to adhere to program expectations and rules in a trauma informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible.  The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.

• Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities and preferences.

• Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.

• Assist in admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of client/patient and/or belongings and collecting any urine/lab specimens for testing.

• Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.

• Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.

• Assist, educate, and redirect clients/patients in performing daily activities as needed.

• Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.

• Ensure all clients/patients are accounted and present in scheduled activities.

• Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution focused appro

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