Credential Evaluator, Senior Undergraduate International

About this role

Job Profile: Admission Counselor Assistant 3 Non-Exempt Job Family: Student Recruitment and Admission Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications: High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary: Conducts the evaluations of admission applications as well as transfer credit evaluation. Job Description: Position Salary Range: $22.45 per hour

At Arizona State University, we measure ourselves not by whom we exclude, but rather by whom we include and how they succeed.

In Admission Services, we are passionate about helping students find their right university fit and working together as a team to achieve our enrollment goals. If you are solution-oriented, love helping people, believe in the transformative power of higher education and enjoy working in a fast-paced environment, then you will thrive in Admission Services.

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential. The job requires patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free. This position is designed to develop a valued technical and research expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis.

As a valued member of the Applicant Services team within Admissions Services, this position is responsible for the evaluation of international applicants, applicants with international credentials and applicants with US credentials to Arizona State University. This position is also responsible for processing I-20 documentation for F1 Visas. We will provide comprehensive training. Prior experience with international credential evaluation and/or I-20 processing is not required but preferred.

Essential Duties: • Analyze and authenticate international academic records to determine institutional recognition, accreditation status, and comparability within the U.S. education system.

• Conduct course-by-course evaluations including credit conversion to U.S. semester units and calculation of cumulative grade point averages (GPA).

• Research international educational systems, grading scales, credential frameworks, and institutional recognition using authoritative sources (AACRAO, NAFSA, government education ministries, etc.).

• Document evaluation methodologies and maintain reference materials to ensure consistency and accuracy across credential evaluation staff.

• Review and evaluate immigration-related documentation to determine eligibility for issuance of Form I-20 in compliance with federal regulations governing F-1 student visas.

• Collaborate with admissions counselors, enrollment management leadership, and operational staff to support institutional enrollment objectives for undergraduate applicants, including international applicants and those presenting international credentials.

• Utilize enterprise systems including PeopleSoft and Salesforce CRM platforms to manage applicant records and support admissions processing workflows.

• Manage international student immigration documentation and processing through SUNAPSIS and AppXtender in support of I-20 issuance and compliance with SEVIS reporting requirements.

• Maintain accurate applicant records, evaluation notes, and documentation in accordance with federal regulations, including FERPA compliance.

• Generate reports and analyze student data using institutional systems and technology tools to support operational needs and decision-making.

• Provide administrative, operational, and technical support related to credential evaluation and admissions processing.

• Communicate with applicants, students, faculty, and campus departments regarding admissions requirements, credential evaluation outcomes, and international student documentation.

• Support students and colleagues from varied cultural and educational backgrounds in a service-oriented environment.

• Participate in professional development, staff meetings, and training sessions as assigned.

• Work collaboratively with team members and cross-departmental staff.

• Perform additional duties as assigned to support the mission and goals of the admissions office and university.

Desired Qualifications: • Experience evaluating international academic credentials and applying recognized credential evaluation methodologies.

• Knowledge of international education systems, grading scales, and institutional recognition.

• Familiarity with federal regulations for international students (SEVIS, F-1 visa requirements).

• Experience with admissions policies, procedures, and enrollment management practices.

• Ability to work effectively in a fast-paced, deadline-driven environment.

• Strong analytical and research skills; able to interpret complex academic records.

• Evidence of effective communication and interpersonal skills.

• Ability to explain evaluation decisions and admissions requirements.

• Strong time management and organizational skills with ability to maintain attention to detail in high-volume settings.

• Experience with systems such

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