Contract Manager

About this role

Facility: Sunset Building: 2230 West Sunset Street, Springfield, Missouri, United States of America, 65807




 Department: 1722 CoxHealth Network Scheduled Weekly Hours: 40 Hours: 8:00 AM – 5:00 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:   • Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . 

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's  Top Companies to Work for in Healthcare (2025).

  Benefits • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

• For a comprehensive list of benefits, please click here:  Benefits | CoxHealth

Job Description: Negotiate a multitude of contract documents, including, but not limited to, Managed Care Organization, Medicare Advantage, Medicaid Managed Care, Accountable Care, Commercial, workers compensation and employer group contracts; utilize standard contracting documents in these relationships; develop and implement contract ranking/qualifying system; develop and implement contract-tracking system; prepare contract summaries and updates; contract troubleshooting. This position is responsible for organizing, preparing and analyzing financial and other data for improved business intelligence. Develop a managed care contract reimbursement tracking system. Responsible for the development and oversight of policies and procedures for the contracting and provider reimbursement process. Primary manager of contract management system; serves as payor customer service liaison; manage/supervise staff; analyzes healthcare laws and their effects on existing CoxHealth Network “CHN” policies, procedures and managed care contracts. Able to organize, prioritize and multi-task to execute projects and day to day work flow.Education: ▪ Required: A Bachelor’s Degree in Business Administration, Finance, Healthcare Management or a related field OR at least 4 years of equivalent experience Experience: ▪ Required: 3 years’ experience in healthcare, managed care, insurance, healthcare consulting, legal, or a related field Skills: ▪ Must have effective negotiating skills and above average knowledge of the current managed care environment. Local market knowledge preferred ▪ Working knowledge of healthcare industry ▪ Proficient in developing and an in depth understanding of financial and utilization reports used to monitor contract performance and identify payer trends ▪ Ability to understand complex hospital/payor contract agreements and determine compliance standards are being adhered to ▪ Ability to think critically and objectively in high pressure situations ▪ Strong interpersonal and analytical skills ▪ Strong oral and written communication skills ▪ Extraordinary attention to detail ▪ Experience in developing policies & procedures producing efficiency ▪ Familiarity with common office equipment to include PC, fax machine, multi phone lines, copier and scanner ▪ 10-key, memory typewriter and copier ▪ Knowledge of Excel, Word, Access and Power Point software applications Licensure/Certification/Registration: ▪ N/A

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