Contract Development, Senior Manager

About this role

Career Category Sales & Marketing Operations Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Contract Development, Senior Manager

Amgen is seeking a Contract Development Senior Manager – Payer Contracting to join the U.S. Value & Access team. This role leads pricing and contracting activities for assigned national payer accounts and serves as the primary contracting lead for internal stakeholders and customer-facing account partners.

The Senior Manager is responsible for developing and executing contracting strategies that align with brand, access, and financial objectives. This role works cross-functionally with Market Access, Legal, Coverage and Pricing, Finance, Contract Operations, and other partners to structure offers, support governance discussions, execute agreements, and address post-signature contract questions.

This position requires strong judgment, cross-functional leadership, project management skills, and the ability to translate customer and market dynamics into clear contracting recommendations for senior leadership.

This role is remote and requires regular overlap with U.S. Pacific time zone working hours.

Key Responsibilities • Lead contracting strategy and execution for assigned national payer accounts, in alignment with brand and business objectives.

• Project manage Amgen’s new contracting strategies with major PBMs, working collaboratively across multiple groups to align on strategies

• Co-create Amgen’s clause library, working with our IT partners along with CD SMEs, law, and Coverage and Pricing

• Manage, review, and approve new & updated clauses in Conga/Salesforce

• Document and maintain clear guidance for each clause, enabling users to have the information to best select clauses appropriately  

• Own the end-to-end contract development process in partnership with Market Access account management, Legal, Coverage and Pricing, and other cross-functional stakeholders.

• Develop pricing proposals, term sheets, RFP responses, and amendments to support customer negotiations and contract renewals.

• Serve as the business owner for assigned customer contracts, including contract strategy, negotiation support, execution, and issue escalation.

• Provide clear, decision-oriented insights to senior leadership on account dynamics, pricing considerations, and contract recommendations.

• Maintain a strong understanding of assigned customers, including business model, membership trends, financial considerations, market position, and relevant organizational changes.

• Partner with cross-functional teams to support product-specific pricing strategies and ensure contract terms are operationally executable.

• Support post-signature contract needs, including contract interpretation, payment-related questions, dispute resolution, formulary validation, and other operational matters.

• Deliver ad hoc analysis and recommendations related to customer strategy, contract performance, and pricing decisions.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is someone with these qualifications.

Basic Qualifications: • Doctorate degree and 2 years of sales & marketing operations experience OR

• Master's degree and 4 years of sales & marketing operations or pricing experience OR

• Bachelor’s degree and 6 years of sales & marketing operations or pricing experience OR

• Associate’s degree and 10 years of  sales & marketing operations or pricing experience OR

• High school diploma / GED and 12 years of  sales & marketing operations or pricing experience

Preferred Qualifications • Advanced degree preferred (i.e. MBA or equivalent experience)

• 6+ years of experience solving complex business problems and managing multiple projects concurrently.

• Ability to read and understand complex legal contract documents.

• Pharmaceutical or biotechnology sales and marketing experience.

• Demonstrated track record of increasing responsibility and leadership experience.

• Strong negotiation skills.

• Previous experience providing and delivering information for decision making by executive management.

• Ability to manage in a highly fluid, interactive, matrixed environment.

• Deep understanding of the US commercial and government healthcare and reimbursement environment.

• Previous experience leading a contract development team.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In additio

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