Consultant, Global Mobility & Immigration

About this role

Job Description The Role: As a fully qualified, experienced professional on GM’s Human Resources and Global Mobility team, you will independently lead the operational management, governance, and continuous enhancement of GM’s global immigration programs. Using deep professional expertise, independent judgment, and minimal guidance, you will ensure compliance, consistency, strong employee experience, and alignment with business and workforce needs. Serving as a trusted partner to Human Resources, Legal, Talent Acquisition, business leaders, and external immigration counsel, you will analyze broad and non-standard challenges for program and complex employee cases and develop practical options and translate regulatory and business changes into scalable operational solutions. You will develop, recommend, and execute a global immigration strategy; establish consistent policies, governance standards, playbooks, service expectations, data, and reporting while allowing for local requirements; and drive continuous improvement across processes, technology, stakeholder experience, and workforce planning.

What You'll Do:

Policy, Compliance & Program Management • Own the execution, performance, and governance of assigned immigration programs, using independent discretion to prioritize work, manage risks, and deliver outcomes aligned with regulatory requirements, GM policies, and business objectives. • Independently develop, recommend, and execute global immigration strategies, roadmaps, and operating plans that address workforce needs, regulatory change, business priorities, and local-market requirements. • Develop and maintain operating procedures, playbooks, service standards, governance frameworks, escalation pathways, and documentation that support consistent, compliant, and scalable program delivery. • Monitor immigration, work authorization, employment, and related regulatory developments; use professional analysis to assess impacts on workforce planning, employees, processes, systems, vendors, and business operations. • Translate regulatory and business changes into prioritized operational requirements, implementation plans, stakeholder communications, and governance actions, anticipating downstream impacts and addressing potential obstacles early. • Use advanced analytical and problem-solving techniques, data, metrics, and operational insights to identify trends, risks, root causes, and opportunities; evaluate alternatives; and recommend solutions that improve compliance, service delivery, and functional effectiveness. • Identify opportunities to improve internal processes, services, and structures; lead initiatives from analysis through implementation; and measure results to demonstrate value and inform future strategy.

Advisory & Stakeholder Management • Serve as a trusted subject matter expert, advising Human Resources, Talent Acquisition, managers, business leaders, and employees on immigration and work authorization considerations related to hiring and other cross-border employment matters. • Translate complex immigration requirements and broad, sometimes incomplete information into practical guidance, clear recommendations, and actionable stakeholder decisions. • Use data and analysis to present recommendations, demonstrate the value of program improvements, anticipate objections, and address concerns with senior internal and external partners. • Enhance relationships and networks with senior stakeholders, external immigration counsel, service providers, and technology partners; influence outcomes through credibility and persuasion when perspectives, past practices, or priorities differ. • Collaborate across Legal, Human Resources, Payroll, Tax, Technology, and business teams to align immigration requirements with workforce and business objectives, providing context and clarity for each audience. • Work independently on broad, multi-stakeholder priorities, seeking guidance at critical decision points while maintaining ownership for the plan, communication, and outcome.

Service Delivery, Complex Cases & Escalations • Lead executive, complex, sensitive, high-risk, and high-visibility immigration matters, including those involving hiring, workforce changes, permanent residency, and work authorization limits. • Evaluate case circumstances, regulatory requirements, policy considerations, business needs, and employee impacts to identify options and develop practical, compliant, business-focused recommendations for non-standard situations. • Independently resolve a diverse range of new or ambiguous problems using sound judgment, strategic thought, innovative methods, and alternative approaches; escalate risks promptly when additional expertise or decisions are needed. • Serve as an escalation point for HR, managers, employees, vendors, and counsel when issues require additional expertise, judgment, or strategic guidance. • Own the development and delivery of solutions for escalations, exceptions, corrective actions, and stakeholder commitments; monitor resolution, incorporate lessons learned, and hold partners accountable for follow-through. • Lead and support immigration program modernization efforts, including process redesign, technology enhancements, change management initiatives, bounded experimentation, and operational excellence projects that advance the broader function.

Required Qualifications: • Bachelor’s degree in human resources or a related discipline • 7+ years of work experience in Global Mobility, international HR or a related field • Policy project management and problem-solving skills to support programs such all Global Mobility programs including immigration, compensation, and taxes • Extensive knowledge of U.S. Employment based Immigration (non-Immigrant & Immigrant) regulations, processes, and compliance requirements • Can deal with the ambiguous issues and complexities of a large multinational company • Able to analyze issues or processes and develop robust recommen

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