Computer Support Assistant

About this role

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions.

Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for “Find Jobs for Students.”

University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for “Find Student Jobs at UAF.”

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 08/26/2026 Type of Position: Clerical Workstudy Position:

No Job Type: Temporary (Fixed Term)

Work Shift:

Shift Vary (United States of America) Sponsorship Available:

No Institution Name: University of Arkansas, Fayetteville Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department: Classroom Support Department's Website:

Summary of Job Duties: The Computer Support Assistant serve as front-line support for staff and students in the Student Success Center and supported departments. Primary duties include assisting in system deployments, surplus, and responsiveness to IT support requests. CSA’s maintain documentation and communication status of work and requests while maintaining a positive helping relationship with staff, faculty, and students. In addition, CSA’s must be willing to learn both software and hardware capabilities of the Student Success Center. The Student Success Center is committed to maintaining a welcoming and inclusive environment in all of its working locations. Some evening and weekend hours may be required as part of this position. Qualifications: Minimum Qualifications: • Must be enrolled at the University of Arkansas in current or upcoming classes

• Cumulative GPA of 2.0 or higher (that is academic probation standard)

Preferred Qualifications: • Major in an IT-related field

• Cumulative GPA 2.5 or higher

• Customer service experience

• Good communication skills

Knowledge, Skills and Abilities (KSAs): • Ability to maintain a high level of customer service while adhering to departmental and university standards

• Ability to quickly analyze computer system problems or errors

• Ability to efficiently prioritize technical needs and requirements

• Moderate understanding of computer system hardware and operating system processes

Additional Information:

Salary Information:

$13.00/hr Required Documents to Apply:

Availability to Work and/or Class Schedule Optional Documents:

Cover Letter/Letter of Application, Resume Recruitment Contact Information:

Taylor Wyatt, IT Support Manager, tgwyatt@uark.edu, Dawn Hefley, HR Business Partner, dawn@uark.edu All application materials must be uploaded to the University of Arkansas System Career Site  https://uasys.wd5.myworkdayjobs.com/UASYS   Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attrac

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