Community & Workforce Specialist II - One Stop Training Team

About this role

Job Description Summary Department - Community & Workforce Development Job Description Job Type: Classified

Job Classification: 5760 - Community & Workforce Specialist II

Salary Grade:  6

Pay Range Hiring Range: $21.76 - $25.56 Per Hour  Pay Range: $21.76 - $29.36 Per Hour

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

THIS IS A GRANT FUNDED POSITION.

This is a position with the Community & Workforce Development One-Stop Training Team. The successful candidate will be responsible for administering the Testing of Adult Basic Education (TABE) test following standardized testing parameters, as well as other administrative duties. The successful candidate must be able to work independently, make quick decisions, and be familiar with the ADA, as well as have good problem solving and organizational skills. They will communicate effectively with clients either in person or by phone regarding services provided by the training department. Testing is performed at both the Kino Service Center and Northwest Service Center, requiring travel to either location.

Community & Workforce Development Department works with vulnerable populations and minors. A Level one Fingerprint Clearance Card, a Criminal History Self Disclosure Affidavit, and a Central Registry background check are requirements for employment.

Essential Functions:    

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department;

• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services;

• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs;

• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance;

• Represents the program or work unit at community events and in meetings with County personnel and/or community partners;

• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities;

• Provides input to management in the development of program goals and objectives;

• Manages and maintains accurate records of program participants and their progress;

• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County.

Minimum Qualifications:   

Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.

OR:

One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.

(Relevant experience and/or education from an accredited college or university may be substituted.)

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.     Preferred Qualifications : (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): 

• Minimum one (1) year experience working with job seekers in person and over the phone.

• Minimum six (6) months experience with data entry and spreadsheet software such as Excel.

• Experience with/knowledge of classroom management, with an emphasis on standardized testing.

• Bilingual (Spanish/English).

Selection Proce dure :   Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources.   Additional   assessments/testing may be   required   as part of the selection process .         

Supplemental Information:  

Licenses and Certificates :  Valid driver license is   required   at time of application.  Valid  AZ  driver license is   required   at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to   determine   applicant’s suitability to   operate   county vehicles   in accordance with   Pima County administrative procedures. Failure to obtain and   maintain   the required licenses and certifications shall be grounds for termination. Any offer of employment resulting

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