Community Support Specialist (Disease Management)

About this role

Job Description: Job Title:   Community Support Specialist (Disease Management) Location:  Kirksville , MO Department: Adult Community Services Employment Type:   Full-time

Job Summary:

We're seeking a compassionate and driven Community Support Specialist to join our team, with a focus on supporting adults in various capacities while also assisting individuals with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) through our Disease Management program. This role combines the responsibilities of providing mentorship, guidance, and support to adults in the community with the opportunity to make a meaningful impact on the lives of individuals with complex health needs.

Position Perks & Benefits • 29 Days of PTO

• Eligibility for HRSA Loan Repayment ( subject to requirements )

• Comprehensive benefits package: health, dental, vision, retirement, life insurance & more

• Competitive 403(b) Retirement Savings Plan – up to 5% match

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement ( when applicable )

Essential Job Functions: • Deliver life-changing mental health services to clients in the community

• Empower clients through behavioral interventions, utilizing techniques like motivational interviewing and cognitive processing

• Foster recovery and resilience by promoting improved functioning and meeting unique client needs

• Manage a rewarding caseload and collaborate with supervisory staff to ensure a fulfilling workload

• Respond to emergencies with confidence, using sound judgment and discretion to provide timely assistance during mental health crises

• Ensure continuity of care by providing comprehensive follow-up services to clients

Disease Management Responsibilities:

• Review and prioritize outreach efforts to individuals identified through the Disease Management Cohort List

• Engage individuals using motivational interviewing techniques and a person-centered approach

• Coordinate with the intake department to ensure timely admission into clinically appropriate programs

• Complete required documentation for the Disease Management program, including reviews and updates to cohort lists and state reporting

• Collaborate with the Healthcare Home (HCH) Department to ensure all Disease Management individuals are enrolled in HCH

Knowledge, Skills, and Abilities: • Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.

• Knowledge of the problems encountered by persons with mental health and/or substance use disorders and how to access the various community resources available.

• Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and substance use disorders.

• Ability to problem solve and communicate ideas clearly and effectively, verbally and in writing to produce clear and concise reports.

• Ability to be self-motivated to provide high-level performance while meeting the complex needs of the clients and their families.

• Ability to multi-task and coordinate services from a variety of community resources, while maintaining proper communications with all staff (e.g. admissions, process, and discharge plans).

• Ability to establish effective relationships with youth and their families via telephone and personal contacts.

• Ability to follow direction and accept supervision.

Experience and Education Qualifications: • An individual with a Bachelor’s degree in Psychology, Social Work, or other human services specialized field of study; or

• An individual with a Bachelor’s degree in an unrelated field and two years of related work experience; or

• Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

• Any four-year combination of higher education and two years of related work experience, or

• An Associates of Applied Science in Behavioral Health Support will also fulfill educational requirements; or

• An individual with four years of qualifying experience*.

*Qualifying experience must include delivery of services to individuals with mental health disorders; substance use disorders or developmental disabilities. Experience must include some combination of the following: • Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus;

• Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use disorder issues while encouraging the use of natural resources;

• Supporting individuals in their efforts to find and maintain employment and/or to function appropriately in family, school, and community settings;

• Assisting individuals to achieve the goals and objectives in their individual treatment plan.



 Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. 

 Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider

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