Community Impact Officer

About this role

About the Role:

The Community Impact Officer serves as a key liaison between the bank and community organizations across the footprint who contributes to the achievement of the bank’s community impact goals, Community Reinvestment Act compliance and Community Benefits Agreement goals. This role supports community impact strategies, manages philanthropic and economic development initiatives, and identifies opportunities to expand lending and investment in underserved markets.

• Represent the bank in community and economic development activities, building relationships with nonprofits, government agencies, and low and moderate income and majority minority communities. • Lead and support community impact, CRA and Community Benefits Agreement related campaigns and efforts and outreach strategies. • Supports community impact data analysis and tasks related to audit and compliance exams. • Act as business development/referral source in large, complex and/or highly sensitive target market areas by identifying and referring business lending opportunities and helping design or create processes that stimulate increased opportunities in low to moderate income communities. • Facilitate policies and procedures for planning and implementing high-impact philanthropic, and community development programs. • Provide strategic planning and market analysis across assigned regions. • Manage Regional Community Impact Leadership Committees to ensure equitable, targeted philanthropic investments focused on achieving community impact strategy, CRA and Community Benefit Agreement Goals. • Participate in the design, development, implementation and improvement of programs that target LMI (low-to moderate income) individuals, families and communities. This includes sourcing, analyzing and the structuring of bank investments in Low Income Housing Tax Credits (LIHTC), New Market Tax Credits (NMTC), Small Business Investment Corporations (SBIC), equity investments, community development philanthropic grants and program related investments (PRI). • Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act, the Truth in Lending Act (TILA), their implementing regulations (Regulations G and Z), and SAFE Act registration and renewal rules as defined by the bank. • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. • May be asked to coach, mentor, or train others and teach coursework as subject matter expert. • Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. • Takes personal initiative and is a positive example for others to emulate. • Embraces our vision to become “Business Bank of Choice” • May perform other duties as assigned.

About You:

• Bachelor's Degree in Public Administration, Non-Profit Management, Business or related field, or equivalent work experience required • 5+ years of experience in the areas of corporate responsibility, to include: nonprofit relationships, community engagement, volunteerism, philanthropy or CRA compliance required • Strong external and internal relationship management. • Proven ability to engage and build relationships by representing the bank in community and economic development activities, building relationships with nonprofits, government agencies, and low to moderate income and majority minority communities. • Strong experience in data analysis and compliance by supporting community impact data analysis and tasks related to audit and compliance exams. • Experience in program development and improvement by participating in the design, development, implementation, and improvement of programs targeting low-to-moderate income individuals, families, and communities. • Skilled in navigating complex stakeholder environments focused on achieving equitable and targeted philanthropic investments. • Knowledge of Mortgage Lending, Small Business Banking, Financial Education, Workforce and Economic Development and Affordable Housing. • Experience with strategic planning for full state markets. • General banking business knowledge with experience in identifying and developing business opportunities in underserved markets, with a focus on creating processes that enhance lending opportunities in low to moderate income communities. • Ability to work across public, private, and nonprofit sectors to identify and activate engagement opportunities. • Excellent written and verbal communication skills; presentation and interpersonal skills. • Proficient using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook and other applications. • Must be registered as an MLO as per the S.A.F.E. Act requirements. • This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note:  Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee’s assessment of the consumer’s financial characteristics to a particular Bank MLO) for compensation or gain.  All MLOs will be requ

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