Community Health Worker

About this role

Job Description: Job Title: Community Health Worker Location: Columbia, MO / Hannibal, MO Department: Clarity Healthcare - Community Services Employment Type: Full Time Shift: Monday - Friday   Job Summary: Are you a passionate and dedicated Community Health Worker looking to make a positive impact in the lives of foster care children and families? Join our team at Clarity Healthcare as a Community Health Worker!

Hannibal, Missouri, is special for its historical significance as Mark Twain's boyhood home, scenic location along the Mississippi River, affordable living, and tight-knit community spirit. It offers career opportunities, including in dentistry, and a high quality of life with its blend of charm, natural beauty, and community engagement. Join us in making a difference in the lives of individuals who seek our services!   Position Perks & Benefits : • Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• 29 Days of PTO for Full-Time employees

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement  

Key Responsibilities:

• Facilitating Patient Empowerment : Enhance communication and empower patients in their interactions with healthcare and social service systems to improve outcomes.

• Barrier Troubleshooting : Identify and resolve barriers preventing patients from adhering to their care plans, ensuring they stay on track.

• Community Outreach & Engagement : Actively engage high-risk patients through community outreach, fostering meaningful connections and support.

• Health/Social Services Liaison:  Serve as a bridge between health/social services and the community to improve access and culturally competent care delivery.

• Care Management Development: Collaborate with primary care teams to develop care management strategies, including guidelines, disease management, and patient education for chronic disease self-management.

• Building Community Health Capacity : Increase community and individual self-sufficiency by providing health education, advocacy, and social support to enhance overall well-being.

• Collaborative Problem Solving:  Work alongside patients and their care teams to find practical solutions to overcome healthcare barriers.

• Resource Connection : Link patients with appropriate community resources and health center services for comprehensive care coordination.

• Patient Follow-Up : Maintain consistent follow-up with patients through phone calls, home visits, and visits to alternative settings to ensure ongoing support.

• General Support & Special Projects : Provide general support and contribute to special projects as needed, adapting to organizational priorities.

• Public Education on Health Plans : Conduct educational initiatives to raise public awareness about the availability of Qualified Health Plans (QHPs).

• Fair & Impartial Information Distribution : Offer clear, unbiased information to individuals seeking enrollment in QHPs, ensuring informed decisions.

• Enrollment Assistance : Guide individuals through reviewing health coverage options and completing enrollment forms for QHPs.

• Culturally Appropriate Information Delivery : Ensure all information provided is tailored to the cultural and linguistic needs of the population served by the marketplace.

Additional Duties : • Process and coordinate all outgoing referrals to specialty providers, diagnostic testing facilities, hospitals, and other healthcare organizations. • Review provider orders to ensure all required clinical documentation accompanies referrals. • Verify referral accuracy, completeness, and appropriateness before submission. • Prioritize urgent referrals and coordinate expedited appointments when medically necessary. • Track referral status from initiation through completion and receipt of consultation reports.

​ Education and/or Experience Qualifications: • High School Diploma or equivalent required.

• Bachelor’s degree from an accredited college or university in a related field preferred.

• Two (2) years of experience working in community health, human services outreach, and/or healthcare preferred.

• Desirable experience includes customer service, patient/peer coaching, medical patient interaction, community relations, outreach, data entry, and public speaking.

Additional Qualifications: • Knowledge and competencies with harm reduction, motivational interviewing, and relevant treatment modalities.

• Familiarity with the culture and values of the local community.

• Strong knowledge of principles and processes for providing customer and personal services.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Excel.

• Ability to actively listen, communicate effectively, and build rapport with clients.  

Supervisory Requirements: None   Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.   As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace. 

 Position Perks & Benefits: Paid time off: full-time employees receive an attractive ti

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