Community Director

About this role

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

AD Residence Life 1

Time Type: Full time Job Type: Regular FLSA Status: Exempt Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week) Union:

Excluded

Job Description:

Summary:

The Community Director is a live-in position and co-manages all aspects of a co-educational residence hall and learning community housing approximately 600-1200 students. This position directly oversees the day-to-day operation of a residential area including: supervising student assistants, conflict mediation, hall initiatives/activities and facilities operation. The incumbent provides judicial services as a hearing officer in violations of the Student Code of Conduct regarding the housing policies and helps enforce these policies. This position provides on-call emergency coverage after hours for the resident population. The Community Director also serves as an advisor to the Hall Council in the assigned area and presents educational programming for residents as needed.

Essential Functions:

1.) Staff Supervision, Selection, and Training • Select, train, and supervise student staff to provide an environment conducive to living and learning. To meet these goals, this position requires the individual to meet with staff members individually and as a group to discuss their performance, the residents and issues affecting the area. This also includes supervising staff programming, conflict mediation, and evaluation of student staff performance. Furthermore, this position plays an integral part in the selection of qualified staff, as well as provides a comprehensive training program in the fall and spring semesters for student staff positions throughout the department.

2.) Judicial Administration • Ensure that policies are uniformly and fairly enforced. Read and access staff reports on alleged violations of the student code of conduct (Incident Report Forms or IRFs). Provide services as a hearing officer in violations of the Student Code of Conduct regarding the housing policies. Prepare and present in cases involving a Disciplinary Hearing Board. Prepare all paperwork and reports that detail the judicial system within the residence halls.

3.) On-Call Emergency Response/After Hours Responsibility • Provide on-call emergency coverage after hours for the resident population. Respond to a variety of student needs and coordinate response network within the department, as well as with other university departments. Provide assistance with after hours and weekend room assignment, staff selection, and staff training programs.

4.) Educational Programming • Interpret and apply a programming framework utilizing Housing & Dining Programs programming model. Collaborate with university faculty and other departments within the Office of Campus Life and Academic Affairs. Create and present programs on topics identified as residents’ most immediate needs and interests.

5.) Residential Desk Operations • Oversee day to day operations for the residential community desk during the academic year. Recruit, hire and supervise desk coordinator and desk receptionists. Assist in the implementation and training for student staff during fall and winter training programs.

6.) Hall Council Advising • Serve as an advisor to the Hall Council in the assigned area. Attend and assist with Hall Council executive and general meetings. Regularly meet with Hall Council executives for planning. Manage Hall Council budget. Approve funding requests.

7.) Facilities Operations • Oversee the facilities operations for their assigned residential area. This includes working closely with staff to ensure the proper identification of damages in both individual and common areas. The position entails meeting with Facilities Management staff, housekeeping staff, other staff in the department, and other constituencies that work to ensure the facilities remain in good condition.

8.) Other Duties as Assigned • Additional responsibilities which may include Summer Operations (May – August), Committee Assignments and/or Collateral Assignment: Summer Operations (May-August): Assist in conduct adjudication and provides follow-up care to summer residential students. Serve on special departmental committees and projects. Collateral Assignment: Provide assistance to the division in a position separate from that listed above. Meet with appropriate office to determine the extent of assistance and provide documentation and information to show how this connection is beneficial to the department. Not all positions allow for a collateral assignment, depending on the residential area assigned. Committee Assignments: Serve on various committees within the department or the university as assigned. Support major division and university-wide programs, including but not limited to, Commencement, Family Weekend, Summer Send-Offs, Move-In, New Student Orientation, Family and Supporters Orientation, Student Achievement Awards, and Eagles at Night. As a member of the Division of Student Affairs, this position may advise recognized student organizations as needed.

Supervisory Responsibility: • Co-supervises a subset of student staff comprised of Resident Assistants and Desk Receptionists.

Competencies: • Serving Customers.

• Displaying Creativity.

• Prioritizing and Organizing.

• Acquiring and Analyzing Information.

• Supporting Coworkers.

• Managing Performance.

Position Type/Expected Hours of Work: • Full-time.

• 35 hours per week.

• On-campus living and availability for after-hour and weekend response is required.

• This position has “non-traditional” business hours. Extreme flexibility is required to be successful in this position. Attendance at campus functions, student programs, and after-hours emergenc

Similar jobs

• Community Director — Lotushealth · NY
• Community Manager — Warner Bros. Discovery · CA Burbank Bldg. 750, Second Century, Tower 2
• Community Manager — Industrious · San Francisco
• Community Manager — Colonist · Remote
• Community Manager — Adaptyv · Lausanne / Hybrid / Remote
• Community Manager — Stackblitz · Remote
• Community Manager — Modal · San Francisco
• Community Manager — Bubbleskincare · New York