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Communications Manager

Jackson County

Kansas City, MO, USonsite

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About this role

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department: Communications Grade: 270 Salary: $73,736/year

Job Duties: • R esponsible for the daily operations of the Communications Department and supervises communications staff under the direction of the Director of Communications. • Oversee production of public-facing materials, including press releases, newsletters, website content, and social media updates. • Assists the Director with strategic planning and serves as a trusted partner in crisis communications, media response, and public outreach.

Minimum Qualifications: • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field or an equivalent combination of relevant education and professional experience. • 5+ years of experience in communications, public information, or related field, with at least 2 years in a supervisory or management role. • Strong leadership and staff management skills. • Demonstrated knowledge of public information practices, crisis communication, and media relations. • Excellent writing, editing, and public speaking skills. • Experience working with government, media, or the public sector is strongly preferred. • Ability to manage multiple priorities in a fast-paced environment and respond effectively under pressure. • Must submit to/pass pre-employment drug screen/background check

ESSENTIAL COMPETENCIES

• Transparency & Accountability – Demonstrates integrity and ensures information shared with the public is accurate, clear, and consistent with organizational values. • Crisis Communication – Responds quickly and effectively under pressure, providing calm, accurate, and coordinated messaging during emergencies. • Community Trust & Engagement – Builds strong relationships with community members, media, and stakeholders, fostering confidence in government communications. • Leadership & Team Management – Provides clear direction, mentorship, and support to staff while maintaining high professional standards. • Strategic Thinking – Anticipates communication needs, develops proactive strategies, and aligns messaging with organizational priorities. • Collaboration – Works effectively with internal departments, elected officials, and partner agencies to ensure unified and effective communication. • Adaptability – Remains flexible in managing multiple priorities and responding to evolving situations.

KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of department policies and procedures. • Knowledge of managing employees • Knowledge of performance reviews • Knowledge of Legislative, County and Departmental administrative policies and procedures. • Knowledge of statistical techniques necessary for performance reporting. • Knowledge of interviewing and counseling as to communicate with professionals, community representative and citizens. • Knowledge of interpersonal communication skills. • Knowledge of report writing techniques and methods. • Knowledge of local news media. • Knowledge of strong public speaking and business writing skills. • Knowledge of public relations techniques and methods. • Skill in proper use, spelling and composition of English. • Skill in data processing and computer usage. • Skill in word processing and keyboarding. • Skill in process change utilizing technology to improve county services to citizens.

WORKING CONDITIONS • Work environment is primarily indoors, within a modern smoke-free office setting, where noise and temperature levels are moderate.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Salary insight

This posting doesn't disclose pay. Across 191 Kansas City jobs with disclosed salaries on ForgeApply, the median is $89k.

Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.

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