Communications Consultant II - Communications

About this role

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY Job Profile Summary   ONEOK Corporate Communications is seeking an internal communications consultant who is passionate about developing communications solutions that inform, engage and connect ONEOK’s 6,000-plus employees. This is an opportunity to learn and develop in a fast-paced environment with a top-notch communications team at a company that truly values communications, employee engagement and culture.

The ideal candidate has experience in internal/employee communications, corporate communications and/or large organizations that have diverse populations. This is a hybrid position that can be based in Tulsa, Oklahoma, or Dallas, Texas.

Essential Functions and Responsibilities  

• Support planning and production of the company’s internal and external communications programs including but not limited to press releases, media pitches, communications plans, company publications, email campaigns, web and intranet content, branding   materials   and other digital and printed materials  

• Execute communications plans and deliverables aligned to business priorities across multiple channels and audiences  

• Write,   edit   and produce content for internal and external audiences including news stories, feature articles, email campaigns, intranet   content   and other materials  

• Collaborate   with internal partners   and cross-functional stakeholders   to   gather information, align on   communication   needs   and   support   timely   delivery of projects and deliverables  

• Serve as a communications   advisor   to cross-functional teams, collaborating with stakeholders across departments to develop and deliver integrated communications that support business   objectives.  

• Support the development of communications strategies with guidance from senior team members  

• Ensure all communications deliverables align with ONEOK brand standards, style   guidelines   and applicable communications policies,   maintaining   consistency across channels and formats.  

• Assist   in the evaluation of communications initiatives, campaigns and materials based on strategic goals; apply feedback to improve future deliverables  

• S upport campaigns and initiatives by coordinating   logistics , content   development   and distribution across channels  

• Contribute to the production of background conversations, interviews, news releases, feature and news stories for the company intranet,   website   and publications, and audiovisual or video presentations for internal and external audiences  

• Assist   in the preparation of speeches, messaging or talking points for company executives and leadership as directed  

• Respond to stakeholder inquiries as   appropriate   and support executives,   managers   and employees in communications-related activities;   assist   in responding to inquiries from media representatives, community members,   employees   and other stakeholders concerning company activities  

• Assist   in reviewing financial and statistical data related to market research and annual report data to support informed communications; help track budget activities related to the production of communications materials and campaigns  

• Track engagement metrics   and   use   bas ic analytics,   feedback   and   performance insights to inform recommendations   and   improv e   content   effectiveness   across channels  

• Partner with stakeholders to understand communication needs and provide recommendations with guidance from senior team members  

• Support management personnel in handling media contacts and both internal and external communications activities with guidance from senior team members  

• Support the development, coordination and delivery of communications-related training and programs for managers and employees;   assist   in developing communications programs for managers and employees  

Education  

Bachelor’s Degree in communications , journalism, other related   field   or an equivalent combination of formal education  

Work Experience  

• Experience related to:  

• Public relations  

• Mass communications  

• Communications project coordination  

• Journalism (news and feature writing)  

• Broadcasting  

• Media relations  

• Employee/internal communications  

• Audiovisual production  

• Television and/or video production techniques  

• Communicating through use of various mediums (print, digital, video, graphics, etc.) using strong written and verbal skills  

• Data and analytics   monitoring   and reporting  

• Interpersonal communication skills  

• Planning and supporting meetings  

• Experience supporting the identification and research of trends and issues of concern to the company and industry  

• Experience writing,   editing   and producing content including speeches, talking points, messaging, feature articles, press releases, email campaigns, audiovisual presentations, intranet   content   and brochures  

• Experience applying brand guidelines, style   standards   and organizational policies to communications content across multiple   channels.  

• Experience reading,   interpreting   and sharing information from periodicals, journals, publications, financial   statements   and internal communications  

• Experience supporting the coordination of communications training programs  

• Experience responding to inquiries from various internal and external groups concerning company activities; experience supporting presentations, panel   discussions   and media-related activities  

• Experience working across functions or departments to plan, develop and execute communications in a collaborative or matrixed environment.  

• E xperience interacting,   communicating   and contributing to presentations and communications guidance effectively

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