Co-op Counselor

About this role

About the Opportunity

JOB SUMMARY The Co-op Counselor supports the Office of the Chancellor and the Cooperative Education programs for the College of Science (COS) and the College of Arts, Media and Design (CAMD) by providing operational, advising, and employer-facing support to Co-op Faculty. In this role, the Co-op Counselor guides students through the co-op process, including job search preparation, application support, self-developed co-op opportunities, co-op advising support, and ongoing engagement while on co-op. Communications and outreach, employer and student events coordination, maintenance of student-facing and internal resources, and contributions to data tracking and reporting are all within scope. Committed to fostering a welcoming and inclusive environment for all students, employers, and colleagues, this position is a key support resource for the co-op team, including stepping in for Co-op Faculty when needed.

QUALIFICATIONS Minimum Qualifications • Bachelor’s degree required.

• Minimum of 1–2 years of professional work experience; experience in higher education, career services, human resources, or a related field preferred.

• Prior experience advising, coaching, teaching, or facilitating in one-on-one or group settings.

• Strong organizational, project management, and professional communication skills, with attention to detail and demonstrated problem-solving ability.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Suite.

• Ability to communicate and collaborate effectively across multiple departments and colleges.

• Comfort presenting to diverse audiences and demonstrated commitment to fostering a welcoming and inclusive environment.

Preferred Qualifications • Familiarity with cooperative education and/or experiential learning.

• Experience with Salesforce, Simplicity, or similar CRM/advising platforms.

• Experience with SharePoint, Canvas, or similar content management or educational instruction tools.

• Experience developing or facilitating career development workshops and resources.

• Experience with data reporting, including basic report interpretation and communicating key findings.

• Knowledge of CPT, visa support processes, or international student employment authorization.

• Budget management or financial reconciliation experience; familiarity with Concur or similar expense management platforms a plus.

• Familiarity with administering peer mentoring or peer advising programs, work-study programs, or supervising students.

• Familiarity with supporting global education programs or working with international student populations.

KEY RESPONSIBILITIES & ACCOUNTABILITIES Student Advising & Co-op Preparation • Serve as a resource for COS and CAMD students seeking co-op experiences, supporting them through job search strategy and application preparation, including additional support for repeat searchers and students with early deadlines; provide first-line program coverage in the absence of Co-op Faculty.

• Conduct resume reviews, mock interviews, LinkedIn profile reviews, and co-op preparation appointments for students across both colleges.

• Coach students pursuing self-developed co-ops outside of Northeastern’s database, guiding them through available platforms and supporting them through tthe vetting, approval, and registration process.

• Support students pursuing global co-op opportunities across COS and CAMD, including preparation advising, pre-departure meetings, and coordination with the Office of Global Services on visa and employment authorization; maintain ongoing engagement with students throughout the global co-op experience.

• Facilitate ongoing outreach and check-ins with students in key target areas such as repeat searchers and global co-op students; escalate concerns to Co-op Faculty for follow-up and direct student engagement as appropriate.

• Support the Career Peer Advisor program with coordination, supervision, and training in coordination with the lead Co-op Coordinator.

• Assist co-op faculty with co-op preparation course curriculum updates and Canvas course management as needed.

• Update co-op coordinators with student status updates and comments, specifically after mock interview sessions

• Provide coverage for co-op coordinators who may be out of office, planned or unplanned.

Employer & Student Programming • Coordinate logistics for employer engagement activities, including on-campus visits, employer spotlights, and site visit events, serving as the primary point of contact for scheduling, materials, and follow-through.

• Support employer recognition initiatives by coordinating student nominations of supervisors, compiling recipient information, and collaborating with communications staff on certificates and employer outreach.

• Assist Co-op Coordinators with the preparation and lead facilitation of co-op workshops, information sessions, and student-facing events for COS and CAMD students throughout the co-op cycle.

Program Operations & Communications • Manage co-op program communications to COS and CAMD students and employers, including announcements for recruitment deadlines, interview schedules, and program events.

• Maintain and update COS and CAMD co-op SharePoint resources, internal team documentation, student-facing web content, and the co-op resource library; contribute to curriculum and resource development for co-op preparation courses and first-year experiential learning programs.

• In collaboration with the centralized data team, run and distribute NUworks reports; review findings including midpoint evaluations, reflection completion, pulse checks, and application activity to identify concerns and surface relevant information to Co-op Coordinators for follow-up.

• Support scholarship coordination for COS and CAMD co-op students, including collecting application materials, organizing review committees, and completing necessary student employment paperwork

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