Clinical Services Manager - Central Arkansas Primary Care Clinics

About this role

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Closing Date: 09/14/2026 Type of Position: Clinical Staff - Medical Services Job Type: Regular Work Shift:

Day Shift (United States of America) Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.   UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): • Health: Medical, Dental and Vision plans available for qualifying staff and family • Holiday, Vacation and Sick Leave • Education discount for staff and dependents (undergraduate only) • Retirement: Up to 10% matched contribution from UAMS • Basic Life Insurance up to $50,000 • Career Training and Educational Opportunities • Merchant Discounts • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the   Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.   For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

Department: ICE | PCPHSL | Primary Care Clinics #1 Department's Website:

Summary of Job Duties: This position is for Central Arkansas Outpatient Primary Care Clinics (M-F).

The Clinical Services Manager (CSM) plays a vital role in the UAMS Family Medical Clinics above. Their primary responsibility is to oversee the daily operations of the nursing department and ensure that all essential functions are running smoothly. This includes staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes. The CSM will also collaborate with the Medical Director, Residency Director, physicians, and leadership within the organization to ensure that quality patient care and exceptional customer service are delivered while adhering to regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies.

Clinical Service Managers (CSMs) are responsible for implementing the organizational vision, mission, philosophy, core values, evidence-based practices, and standards, as well as nursing support services in their areas of responsibility. The CSM practices in accordance with the scope and standards of practice of the UAMS, the American Nurses Association, and the Nursing Social Policy Statement. Qualifications: Minimum Qualifications: • Bachelor of Science in Nursing (BSN) degree 

• Five (5) or more years of clinical experience in the field of Nursing

• At least three (3) years of experience in a leadership capacity

• Current Registered Nurse License in the State of Arkansas. 

• Current BLS certification or must successfully obtain certification within the first 30 days of employment. ​

Preferred Qualifications: • Master of Science in Nursing (MSN) degree

• Two Years of Pediatric Experience

• Ambulatory clinic experience

• National Nursing Certification

Knowledge, Skills & Abilities: • Strong organizational and leadership skills

• Excellent communication and interpersonal skills

• Ability to adapt to changing priorities and handle multiple tasks simultaneously

• Knowledge of healthcare regulations and compliance

• Proficient in using healthcare software and databases

• Desire to foster a culture of continuous learning and professional development

• Demonstrates empathy, compassion, and a commitment to delivering quality patient care

Additional Information: Responsibilities: • Responsible for recruiting, hiring, and onboarding qualified nursing staff for the department. This includes conducting interviews, evaluating candidates, and ensuring proper training and orientation are provided to new hires.

• Coordinate and monitor the workload of nursing staff to ensure adequate coverage and efficient operations.

• Contributes to the development of the nursing department by staying updated on industry trends, best practices, and advancements in healthcare.

• Identify opportunities for improvement and implement strategies to enhance the quality of care provided. This may includ

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