Clinical Secretary - 2 West Critical Care - FT - Day

About this role

Position Status: Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt

A Brief Overview The Clinical Secretary collaborates with the interdisciplinary team to provide day to day clerical/secretarial support within the critical care service line. This includes equipment and supply management, interdepartmental communication and other clerical duties as assigned.

Education Qualifications • High School Diploma / GED Preferred

Experience Qualifications • Previous clerical support and computer experience. Preferred • Experience using computers and Microsoft Office. Preferred

Skills and Abilities • Understanding of medical terminology. (Required proficiency) • Excellent verbal/written communication, public relations, and organization skills. (Required proficiency) • Ability to develop good rapport with fellow employees; ability to work both independently and within a team environment. (Required proficiency) • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. (Required proficiency) • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. (Required proficiency)

What you will do • Provide Professional and exemplary customer service needs for the department, staff, patients and visitors. • Receives incoming telephone calls; screens and appropriately routes calls to department staff, patients, and medical staff. Relays messages accurately and efficiently to clinical staff. • Prepares and maintains patient’s paper medical record documents while in the patient care area. (consents, face sheets, labels, and EKG’s). • Maintains department specific checklists and logs (including Quarterly Expired Supplies, Cleaning logs, Biomedical/Facilities Management Repairs, Information Services Request logs, and conducts department specific Environment of Care inspections) Report findings to appropriate staff and ancillary departments. • Assist with inventory of departmental supplies (including forms, equipment and instruments). Ensures supplies have been ordered, received and stored in appropriate supply areas. Trace status of orders and resolves any issues. • Assisting in clerical duties such as sorting and filing documents, photocopy documents and data entry. • Assists with tracking department and clinical equipment. Maintains knowledge of department service line, equipment and supplies. • Places calls for additional staff as needed. • • Promotes a mutually respectful environment that encourages the exchange of ideas and supports the effectiveness of professional relationships. • Demonstrates advocacy in all roles and settings. • Practices Diversity, Equity and Inclusion principles in their daily work by respecting others’ uniqueness, perspectives, backgrounds or beliefs. • Communicates effectively in all areas of professional practice. • Commits to lifelong learning through critical thinking, self-reflection, and inquiry for personal growth and development. • Utilizes appropriate resources to provide, and sustain services that are safe, effective, and financially responsible, and used judiciously.

Required for All Jobs • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health • Performs other duties as assigned

Patient Facing Options • Position is Not Patient Facing

Remote Work Guidelines • Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. • Stable access to electricity and a minimum of 25mb upload and internet speed. • Dedicate full attention to the job duties and communication with others during working hours. • Adhere to break and attendance schedules agreed upon with supervisor. • Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability • On-Site; No Remote

Scope • No Supervisory Responsibility •

• No Budget Responsibility No Budget Responsibility

Physical Demands • Balancing: Occasionally 1-3 Hours • Carrying: Occasionally 1-3 Hours • Climbing (Ladders): Rarely less than 1 hour • Climbing (Stairs): Rarely less than 1 hour • Crawling: Rarely less than 1 hour • Crouching: Rarely less than 1 hour • Driving (Automatic): Rarely less than 1 hour • Driving (Standard): Rarely less than 1 hour • Eye/Hand/Foot Coordination: Frequently 3-5 Hours • Feeling: Rarely less than 1 hour • Grasping (Fine Motor): Frequently 3-5 Hours • Grasping (Gross Hand): Frequently 3-5 Hours • Handling: Occasionally 1-3 Hours • Hearing: Occasionally 1-3 Hours • Kneeling: Rarely less than 1 hour • Lifting: Occasionally 1-3 Hours up to 50 lbs • Operate Foot Controls: Rarely less than 1 hour • Pulling: Frequently 3-5 Hours up to 25 lbs • Pushing: Frequently 3-5 Hours up to 25 lbs • Reaching (Forward): Frequently 3-5 Hours up to 25 lbs • Reaching (Overhead): Frequently 3-5 Hours up to 25 lbs • Repetitive Motions: Frequently 3-5 Hours • Sitting: Frequently 3-5 Hours • Standing: Occasionally 1-3 Hours • Stooping: Occasionally 1-3 Hours • Talking: Frequently 3-5 Hours • Walking: Frequently 3-5 Hours

Working Conditions • Burn: Rarely less than 1 hour • Chemical: Rarely less than 1 hour • Combative Patients: Rarely less than 1 hour • Dusts: Rarely less than 1 hour • Electrical: Rarely less than 1 hour • Explosive: Rarely less than 1 hour • Extreme Temperatures: Rarely less than 1 hour • Infectious Diseases: Rarely less than 1 hour • Mechanical: Rarely less than 1 hour • Needle Stick: Rarely less than 1 hour • Noise/Sounds: Occasionally 1-3 Hours • Other Atmospheric Conditions: Rarely less

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