Clinical Research Coordinator I - Cleveland, OH

About this role

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.

We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.

As a Clinical Research Coordinator I (CRC I) at Iterative Health you will play an important role in the successful execution of clinical trials and the overall patient research experience. This role supports the coordination of day-to-day study activities while ensuring compliance with protocol requirements, regulatory standards, and patient safety guidelines.

The CRC I works closely with patients, sponsors, CROs, investigators, and internal teams to help deliver high-quality clinical research and contribute to the advancement of innovative therapies.

Where You’ll Drive Impact

• Support the coordination and execution of industry-sponsored clinical trials under the guidance of site leadership and senior research staff

• Coordinate patient visits, procedures, and study-related activities in accordance with protocol requirements and study timelines

• Support patient recruitment and retention activities including chart review, patient outreach, scheduling, and informed consent coordination

• Conduct protocol-required patient visits and assessments in accordance with study protocols, GCP guidelines, and site SOPs

• Perform protocol-required clinical procedures including vital signs, ECGs, specimen collection, and investigational product accountability, as permitted by applicable regulations, training, and organizational policy

• Process laboratory specimens and prepare shipments in accordance with protocol requirements and applicable IATA regulations

• Maintain accurate and timely study documentation including source records, informed consent forms, CTMS updates, and case report forms

• Ensure high-quality data entry and support timely resolution of data queries

• Serve as a point of contact for study participants throughout study participation

• Maintain ongoing communication with sponsors, CROs, investigators, and internal site teams to support study execution

• Support preparation for sponsor, CRO, and regulatory monitoring visits

• Maintain inventory and organization of study equipment, supplies, and investigational products

• Support the protection of human research participants in compliance with federal regulations, GCP, HIPAA, and institutional policies

• Maintain compliance with all site SOPs, privacy standards, and research protocols

• Perform job related duties as requested

What You Bring to the Team

• Associate’s or Bachelor’s degree in a scientific, healthcare, or related discipline required

• 1–3 years of clinical research or healthcare experience required

• Must be able to perform blood draw, medical review (blood pressure, height, weight etc.) & EKGs, as applicable by state law

• Strong organizational skills and attention to detail

• Ability to manage competing priorities in a fast-paced environment

• Ability to read, interpret, and apply research protocols and clinic policies

• Proficiency with standard office software and willingness to learn clinical research systems

• Familiarity with CTMS or EDC systems preferred

Physical Requirements

• Ability to sit, stand, and move throughout clinical and office environments for extended periods of time

• Ability to lift and move up to 25 pounds as needed

At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact CandidateAccommodations@iterative.health.

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