Clinical Applications Director, Patient/Clinician Technology Experience

About this role

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)

"The Clinical Applications Director for Patient/Clinicians Technology Experience will: '- Lead technology strategy and modernization for ambient and in-room technology, spanning DAX/Epic ambient documentation, Haiku/Canto/Rover, AvaSure, Artisight, QGenda, Room Signage, Epic Care Everywhere, HIE. - Operate in the fast moving domain where vendor capabilities and AI features shift quickly and success means consolidating overlapping point solutions, not just managing legacy systems. - Own vendor strategy for ambient AI and in-room technology vendors, including contract and total cost of ownership decisions weighted toward rapid capability change and direct impact on clinician and patient experience. - Bring working knowledge of interoperability, HIE architecture, and related regulatory standards (e.g., TEFCA, information blocking rules), given this domain's role in connecting ambient and in-room data across care settings."

This is a Stanford Health Care job.

A Brief Overview The Director – IT Clinical Applications is accountable for the strategic direction, modernization, and full lifecycle management of technologies within an assigned application domain. This role leads a team of Managers and/or Senior Managers, translating enterprise technology strategy into domain-level execution, with a strong emphasis on modernizing the technology stack, reducing technical debt, and building long-range roadmaps that anticipate future clinical and operational needs rather than simply maintaining current-state systems. The Director champions responsible adoption of AI within their domain — identifying opportunities, ensuring appropriate guardrails and clinical validation, and aligning domain-level AI use with enterprise standards as the organization's AI governance model continues to take shape. This position reports to an Executive Director or Vice President, depending on area, and serves as a key advisor to IT and operational leaders on the health, direction, and modernization of their assigned systems.

Locations Stanford Health Care

What you will do • Strategic Leadership & Modernization • Develop and maintain a long-range roadmap for the assigned domain, balancing near-term delivery against technical debt reduction and platform modernization. • Identify legacy systems, integrations, and processes carrying disproportionate risk, cost, or maintenance burden, and build the business case for remediation, consolidation, or replacement. • Maintain direct knowledge of current and emerging capabilities of core platforms and adjacent point solutions relevant to the domain. • Advise IT and Operations leaders on system status, roadmap tradeoffs, and modernization priorities. • AI Leadership • Identify and evaluate opportunities to apply AI within the domain, partnering with enterprise governance functions as they continue to mature. • Ensure AI-enabled workflows within the domain are implemented responsibly, with appropriate human oversight, clinical validation, and risk review. • Stay current on the AI tooling landscape relevant to the domain and bring forward recommendations for pilots, adoption, or retirement of existing tools. • People Leadership • Lead, coach, and develop Managers and/or Senior Managers; set and measure performance objectives and provide regular one-on-one feedback. • Hire, evaluate the performance of, and implement corrective action — up to and including termination — for assigned leaders. • Build succession depth within the domain, developing Managers toward Senior Manager readiness and identifying future Director-level talent. • Planning & Resourcing • Own the budget for the assigned domain, including the investment case for modernization and technical debt reduction; participate in enterprise portfolio budgeting. • Forecast technology and staffing needs against the long-range roadmap. • Evaluate and negotiate vendor contracts and manage vendor service agreements within the domain. • Requirements, Design & Governance • Leveraging through Digital Success Partners and Platform Experts, guide requirements-gathering and solution-design activities, including workflow design, for the domain. • Assist team to negotiate resolution of conflicting requirements across departments and IT portfolios. • Participate in enterprise governance forums as they are established, representing the domain's needs, constraints, and modernization priorities. • Define and implement procedures consistent with hospital and departmental policy. Monitor adherence. • Delivery & Performance • Own delivery and SLA outcomes for the domain's application suite; guide incident, problem, maintenance, and enhancement processes. • Develop and publish domain-level metrics; drive continuous improvement, including measurable reduction of technical debt over time. • Serve as incident commander for significant service disruptions within the domain. • Ensure a high level of customer satisfaction among supported clinicians and staff.

Education Qualifications • Bachelor's Degree in an applicable field required. • Master’s Degree preferred.

Experience Qualifications • Ten (10) years of progressively responsible and directly related work experience required, including prior leadership of Managers and/or Senior Managers. • Experience in a health care provider setting is strongly preferred. Health care-adjacent or life sciences experience may be considered.

Required Knowledge, Skills and Abilities • Knowledge • Understanding of the assigned application domain and how it maps to clinical/business workflows and adjacent technical platforms. • Frameworks for evaluating and prioritizing technical debt and modernization investment against operational risk and cost. • AI tooling landscape relevant to the domain, a

Similar jobs

• Associate Director, Patient Services Technology — Vertex · Boston, MA
• Practice Director, Technology — Robert Half · SAN FRANCISCO
• Clinical Applications Platform Expert, Core Clinical — Stanford Health Care · 1830 Embarcadero - PALO ALTO
• Technical Lead, Patient Experience — Pomelocare · Remote
• Clinical Applications Platform Expert, Cancer — Stanford Health Care · 1830 Embarcadero - PALO ALTO
• Clinical Applications Platform Expert, Sectra Radiology and Imaging Informatics Education — Stanford Health Care · Remote
• Clinical Applications Sr. Director, Acute, Ambulatory, and Interventional Services — Stanford Health Care · 1830 Embarcadero - PALO ALTO
• Senior Director, Kidney and Patient Support Technology — Vertex · Boston, MA