Child Protective Services Case Aide

About this role

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. .

Department of Health and Human Services (DHHS) Child Protective Services Case Aide Opening Date: August 7, 2026 Closing Date:  August 20, 2026 Job Class Code: 5074 Grade: 18 (Pro/Tech) Salary:  $20.73 – $26.48 per hour* *Employees in this classification begin at $20.73 per hour, step 3 of the pay scale Position Numbers: 02000-2702 Location: We have an anticipated vacancy in our Portland office.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

-ANTICIPATED VACANCY-   Core Responsibilities: As a Child Protective Services Case Aide, you will play a vital role in the support and reunification of families served by the Office of Child and Family Services – Child Welfare division. You will: •        Supervise visits between children and their parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointments •        Make referrals to connect children, parents, and family members with needed services •        Enter documentation into the Child Welfare information system, Katahdin •        Maintain legal records and serve court paperwork

A successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with the public. Your work will include significant travel within areas served by the local district office and will include occasional mandatory overtime.

Minimum Qualifications: To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Preference will be extended to candidates possessing the following skills/experience:

1.        Prior experience with medical records or work in the medical or mental health field. 2.        Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).   Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:  The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.  

Application Information: For additional information about this position please contact Elijah Herrick, CPS Supervisor at (207) 822-1001.

To apply, please upload a recent resume (if available) and cover letter addressing each of the two competency areas i dentified in the above section.  

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov   

Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit  – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year. • Health Insurance Coverage  – The State of Maine pays  85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value) , depending on salary. Use this chart to find the  premium costs   for you and your family, including the percentage of dependent coverage paid by the State. • Health Insurance Premium Credit  – Participation decreases employee-only premiums by 5% . Visit the Office of Employee Health and Wellness for more information about  program requirements . • Dental Insurance  – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).  • Retirement Plan  – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. • Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense. • Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. • Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. Fo

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