Chief of Staff - Slack

About this role

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Job Category Program & Project Management Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience:

The Chief of Staff plays a strategic and operational leadership role across Slack's Engineering organization, reporting directly to the EVP of Engineering. This person is the connective tissue between engineering leadership, finance, people, and cross-functional partners — ensuring the org runs with clarity, discipline, and momentum. The ideal candidate is both a strategic thinker and a hands-on operator who thrives in a fast-moving environment and can seamlessly shift between long-term planning and day-to-day execution. This role also serves as an operational bridge to the Trust & Infrastructure teams — ensuring that reliability, security, and infrastructure priorities are reflected in planning, headcount decisions, and org-wide commitments.

What You'll Actually Be Doing: Engineering Operations & Rhythm of Business: • Own and drive the operating cadence for Slack Engineering — including staff meetings, leadership syncs, all-hands, and quarterly planning processes • Partner with engineering leadership to set agendas, track commitments, and ensure follow-through on key decisions • Serve as liaison to Finance for budget management, headcount planning, and escalations • Oversee and coordinate onsite planning, leadership events (EM Summit, IC Summit), and engineering-wide programs • Act as operational partner to the Trust & Infrastructure teams — helping translate infrastructure roadmap priorities into org planning, resourcing decisions, and leadership visibility  

Headcount & Hiring Operations: • Lead headcount monitoring — gathering approvals for backfills and position changes, and ensuring hiring aligns to the most critical business needs • Partner with Recruiting to unblock hiring and ensure hiring managers are set up for success • Approve position changes and sign-on bonuses within established budget parameters • Drive location strategy in partnership with HR and engineering leadership  

Planning & Budget Operations: • Lead quarterly and annual planning processes — coordinating across pillars, finalizing measures, and ensuring content is ready for leadership review • Partner with Finance on budget management, variance analysis, and rolling asks (RLOA) for incremental funding • Maintain org-level data and reporting (headcount, metrics, V2MOM status) and ensure accuracy across systems • Drive continuous improvement in operational workflows, including leveraging AI-powered tools to reduce manual effort and improve reporting  

Communications & Culture: • Oversee Engineering communications — managing announcement channels, coordinating all-hands content and logistics, and ensuring timely and consistent messaging across the org • Partner with leadership on promotion communications, blurb gathering, and promo program operations • Support engineering culture initiatives including SlackDay, Futureforce/intern programs, and the Engineering Blog  

You're Our Person If: • 14+ years in business operations, strategy, finance, or a related field — ideally within a high-growth technology company • Proven track record of operating as a trusted partner to senior engineering or technical leadership • Strong financial acumen including headcount planning, budget management, and variance analysis • Exceptional organizational, communication, and cross-functional collaboration skills • Self-directed and proactive — comfortable managing multiple workstreams with minimal oversight • Ability to build strong relationships across engineering, finance, HR, legal, and recruiting • Experience working with or supporting Trust, Infrastructure, or Platform engineering teams is a plus • Bachelor's degree required; MBA or advanced degree a plus  

Even Better If: • Prior experience in an engineering business operations or chief of staff role • Strong familiarity with Slack, Salesforce tools, Workday, and Tableau • Experience with AI-powered productivity tools

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

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